At Dave's Towing & Recovery, Inc., we take pride in being the most trusted and respected towing service provider in Marion and Alachua Counties. With years of experience and a team of well-trained professionals, we strive to deliver the highest quality service to our valued customers. Our commitment to excellence and customer satisfaction has earned us an unparalleled reputation in the industry.
Our Services
We understand that every customer's needs are unique, and that's why we offer a comprehensive range of services to cater to your towing needs. From towing all types of vehicles, including semis, RVs, heavy trucks, and cars, to equipment load shifts, crash recovery, tire changes, jumpstarts, lockouts, and fuel deliveries, we've got you covered. Our team of experts is dedicated to providing you with the most efficient and reliable service possible.
Our Mission
At Dave's Towing & Recovery, our mission is to ensure that our customers receive the best and most reliable service possible. We believe in treating every customer with respect and care, and our goal is to get you back on the road as quickly and safely as possible. Our team of professionals is dedicated to providing you with the timely and effective service you deserve.
Our Values
We value integrity and pride ourselves on being honest and transparent in all our dealings. We believe in providing the highest quality service at reasonable rates, without any padding or hidden fees. Our commitment to excellence and customer satisfaction has earned us an unparalleled reputation in the industry.
Our Team
At Dave's Towing & Recovery, our team of well-trained professionals is dedicated to providing you with the most efficient and reliable service possible. From our operators to our technicians, every member of our team is trained to ensure that your towing experience is hassle-free and convenient.
Overall Experience
The overall experience with Dave's Towing and Recovery is mixed, with some customers having a positive experience and others having a negative one.
Positive Aspects
- Friendly and helpful staff: Many customers praised the friendly and helpful staff, who went above and beyond to assist them.
- Quick response time: Several reviewers mentioned that the tow trucks arrived quickly, often within 30 minutes or less.
- Professional service: Some customers appreciated the professional service provided by the tow truck operators, who explained the towing process and handled the vehicles with care.
Negative Aspects
- Damaged vehicles: Several customers reported that their vehicles were damaged during the towing process, including broken door handles and scratches.
- Poor communication: Some customers experienced poor communication, including being hung up on or not receiving updates on their vehicle's status.
- Unprofessional behavior: A few reviewers reported encountering rude or unprofessional staff members, including those who refused to take responsibility for damages or provide refunds.
Notable Reviews
- Victoria Chase praised the staff for going above and beyond to help her recover her truck, even providing a list of local garages to get her truck repaired.
- Sheila Hinson appreciated the staff's kindness and efficiency in helping her deal with a car accident and towing her vehicle.
- On the other hand, Vivian Ferry reported that the company refused to take responsibility for damaging her granddaughter's car door and was rude when she tried to complain.
Be the first to review Dave's Towing & Recovery.
Write a Review
