Family Owned. Family Focused.
A Trusted Local Tradition Since 1999
Elkhart Cremation Services has been serving the communities of Northern Indiana, Northeast Indiana, and Southern Michigan since 1999. We are a fully licensed funeral home and crematory committed to providing compassionate and personalized care to families during their time of loss.
Our Mission
Our mission is to provide exceptional and meaningful service to families at their time of need. We are dedicated to offering professional, ethical, and affordable funeral services that meet the diverse needs of our community.
What Sets Us Apart
- Affordable Pricing: We believe that funeral services should be accessible to everyone, and we proudly offer competitive prices that won't break your budget.
- Licensed Professionals: Our team of experienced and compassionate funeral directors are dedicated to providing compassionate and individualized guidance throughout the process.
- Full-Service Crematory: We have our own state-of-the-art crematory, ensuring your loved one never leaves our care.
- Family-Owned and Operated: We are a family-owned business, and we understand the importance of treating each family with the utmost respect and empathy.
Our Services and Offerings
Our services extend far beyond traditional funerals. We offer:
- Cremation Services: Affordable and environmentally friendly cremation options, including direct cremation and traditional cremation with a memorial service.
- Funeral Services: Customized memorial services to honor the life of your loved one.
- Pre-Arrangement Planning: Plan your final wishes and alleviate the burden on your loved ones.
- Grief Support: Receive daily emails with helpful resources and encouragement for the first year following your loss.
Experience the Elkhart Cremation Services Difference
At Elkhart Cremation Services, we understand that every family is unique. We will work with you to create a personalized and meaningful experience that celebrates the life of your loved one. Contact us today to learn more about our services and how we can help you through this difficult time.
Overview
This article discusses various reviews of ECS Funeral Home, ranging from 1 to 5 stars. The reviews highlight the quality of service, pricing, and professionalism of the funeral home.
Caring and Respectful Service
Several reviewers praised the funeral home for their caring and respectful service. Janet Bolock's brother-in-law passed away, and the funeral home's staff were kind, gentle, and respectful to her sister. Bradd Loughman's experience was also positive, stating that the staff were kind, quick, and helpful. Pamela Culp's review highlighted the wonderful staff and their caring nature.
Poor Service and High Pricing
On the other hand, several reviewers expressed dissatisfaction with the funeral home's service. Anthonycoleman's review was particularly negative, stating that the funeral home was insensitive, money-hungry, and unprofessional. The reviewer felt that the funeral home took advantage of them, charging them over $1200 for services. Jennifer Allen's review also expressed disappointment, stating that the funeral home had unreturned phone calls, failed to complete payment, and tried to charge her an additional $800+.
Surprise Fees and Customer Service
Rhonda Thompson's review mentioned that her husband had paid in advance for his cremation, but was still charged an additional almost $400.00 after his passing. This reviewer was unhappy with the extra charge and would not recommend the funeral home. David Elwell's review, on the other hand, was positive, stating that the funeral home handled his uncle's cremation efficiently and made the process easy for his family.
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