A Family Tradition of Quality Service Since 1927
At Brown Colonial Mortuary, we understand that dealing with the loss of a loved one can be a difficult and emotional experience. That's why we're committed to providing exceptional service and support to help families through this challenging time. Our experienced staff is dedicated to providing personalized attention and care, ensuring that every detail is meticulously handled with dignity and respect.
Our History
Our story began in 1927, when Harold R. Brown founded Brown Colonial Mortuary in Santa Ana, California. With a rich history spanning over 90 years, we have established ourselves as a trusted and respected funeral home in the community. Our commitment to quality service, compassion, and professionalism has earned us a reputation for excellence in funeral planning and bereavement care.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. From traditional funeral services to cremation options, veterans' services, and pre-arrangements, we provide personalized support to guide families through the funeral planning process. Our facilities include a beautiful chapel that seats up to 200 people, as well as viewing rooms on site for private gatherings. We also offer grief support resources, social security benefits, and financing options to help families navigate this difficult time.
Our Mission
At Brown Colonial Mortuary, our mission is to provide compassionate and professional funeral services that honor the memories of loved ones, while supporting families through the grieving process. We strive to create a warm and welcoming environment, where families can find comfort and solace in their time of need.
Overview of Browns Mortuary Reviews
Browns Mortuary has received a mix of positive and negative reviews from its customers. While some customers have had excellent experiences with the mortuary, others have expressed disappointment and frustration with the service.
Positive Experiences
Many customers have praised Browns Mortuary for its kind and caring staff, who have made the difficult process of planning a funeral as easy as possible. The staff has been described as professional, compassionate, and accommodating, going above and beyond to meet the needs of grieving families.
Negative Experiences
On the other hand, some customers have expressed frustration and disappointment with the mortuary's services. Some have complained about the lack of accommodations for grieving families, such as not being allowed to bring food or drinks into the facility. Others have experienced miscommunication and broken promises regarding capacity limits and alternative arrangements.
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