Quality. Value. Professionalism.
At Scotty Dykes State Farm Insurance, we are dedicated to providing top-notch insurance services to the people of Roane County, Anderson, Loudon, Morgan, and Knox Counties. With over 20 years of experience, our office has built a reputation for excellence, earning a 4.8 out of 5 average rating on Google from 70 reviews. As members of the Better Business Bureau (BBB), NAIFA, and the NFIB, we strive to represent our clients with integrity, professionalism, and a commitment to exceptional customer service.
Our Story
Our office is led by Scotty Dykes, a graduate of East Tennessee State University and a former student-athlete who still coaches high school football. Scotty's passion is working with customers to help them navigate the complex world of insurance and financial services. With a diverse range of products, including Auto, Homeowners, Condo, Renters, Business, Life, Health, and Pet Insurance, as well as Banking, Mutual Funds, and Annuities, we are confident that we can find a solution tailored to your unique needs.
Our Mission
Our mission is to provide personalized attention, expert guidance, and unparalleled customer service to each and every client. We understand that every individual and business is unique, and we take the time to get to know you, understand your goals, and develop a customized plan that meets your specific needs. Whether you're looking for a quote, filing a claim, or simply need advice, we are here to help.
Our Services
At Scotty Dykes State Farm Insurance, we offer a wide range of insurance products and financial services, including:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
- Banking
- Mutual Funds
- Annuities
Why Choose Us
By choosing Scotty Dykes State Farm Insurance, you can expect:
- Personalized attention from a dedicated team of professionals
- Expert guidance and advice on your insurance and financial needs
- Unparalleled customer service and support
- A wide range of insurance products and financial services to choose from
- Competitive rates and discounts
- 24/7 availability for quotes, claims, and support
Positive Feedback
The customers have had an overwhelmingly positive experience with State Farm, with most reviewers giving the agency a perfect 5-star rating. Several customers have praised the friendly and knowledgeable staff, particularly Karen and Scotty, who have gone above and beyond to help them with their insurance needs. Customers have also commended the agency for being professional, helpful, and prompt in handling claims and providing competitive rates.
Common Themes
Several common themes emerge from the reviews, including:
- Friendly and knowledgeable staff: Many reviewers have praised the staff for being friendly, helpful, and knowledgeable about insurance products.
- Good communication: Customers have appreciated the time taken by the staff to explain insurance coverage in detail and answer questions.
- Quick and efficient service: Reviewers have noted that the agency is quick to respond to necessary changes and handle claims promptly.
- Competitive rates: Many customers have saved money by switching to State Farm and praised the agency for offering competitive rates.
- Personal touch: Several reviewers have mentioned that the staff makes them feel like family, with Scotty and Karen going the extra mile to make sure their customers understand their coverage.
Be the first to review Scotty Dykes-State Farm Insurance Agent.
Write a Review
