Protecting Both Industry and Students
Our Story
At Twin Falls Automotive, we've been fixing and maintaining relationships between cars and drivers since 1974. As a locally owned and operated business, we pride ourselves on being honest and dependable. Our team is dedicated to keeping cars on the road safely, and we strive to provide fair pricing and quality service. Our goal is to build long-term relationships with our customers, and we believe that trust is built through open communication, transparency, and a commitment to excellence.
Our Services
Whether you're looking for routine maintenance, repairs, or diagnostics, we've got you covered. Our ASE certified and experienced technicians are equipped to handle any mechanical or electrical issue with your automobile. From minor services to major repairs, we use the latest diagnostic technology to provide high-quality service and quick turnaround. Our services include:
- Engine service: Our cooling system flush, emission service, diesel emission service, premium oil service, brake fluid flush, differential fluid service, and power steering flush are designed to keep your car running smoothly.
- Inspections and diagnoses: Our inspection and diagnosis services will help you identify any issues with your vehicle, and get you back on the road quickly.
- A/C service: Whether your A/C unit is not cooling properly or needs replacement, we can help.
- Specials: We offer oil change specials, preventative maintenance options, and other services to keep your car in top condition.
Our Commitment
At Twin Falls Automotive, we promise to always provide value and outstanding service, regardless of the size or difficulty of the repair. We believe that transparency and open communication are essential to building trust with our customers. Our technicians are fully certified to handle any mechanical or electrical issue with your automobile, and we're committed to keeping you safe on the road.
Why Choose Us?
Our team is dedicated to providing exceptional service, using the latest technology, and being upfront about our costs and processes. We believe that our customers deserve the best, and we strive to deliver that every time. Whether you're a first-time customer or a long-term customer, we want you to feel like you're part of our family.
Contact Us
For more information or to schedule an appointment, call us at (208) 734-5725 or visit our website. We're proud to serve the Twin Falls, IDAHO community and look forward to serving you.
Exceptional Customer Service and Transparency
This group of reviews highlights the exceptional customer service and transparency provided by Twin Falls Automotive. The reviews focus on the technical expertise, professionalism, and kindness of the staff, specifically mentioning Jodi, Brian, and Earl.
The reviewers praise the shop for being able to accommodate them on short notice, providing clear explanations of the diagnosis and repair process, and ensuring that customers were informed throughout the repair process. The shop's willingness to listen to customers, address their concerns, and provide solutions is commended.
Consistency and Honesty
One reviewer, Joseph Hunter, recounts a particularly positive experience, praising the shop for being honest and caring. They successfully diagnosed and repaired an issue with his car, saving him $1,000 due to a service bulletin that the Chevy dealer had ignored.
Disappointing Experience
However, one reviewer, Hailey, shares a disappointing experience. After multiple visits and replacement of power steering pumps, her car was still leaking fluids. She felt misled by the shop, which initially claimed that they were out of stock on parts and later provided conflicting information.
Consistency and Professionalism
Other reviewers share consistent positive experiences, praising the shop's professionalism, punctuality, and value. They appreciate the shop's willingness to explain the repair process, provide estimates, and ensure that customers are satisfied with the work.
Overall
Twin Falls Automotive stands out for its exceptional customer service, technical expertise, and transparency. The shop's commitment to honesty, professionalism, and satisfaction is evident in the reviews.
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