Trust us to keep you moving!
At Engine-New-Ity, we're proud to be a complete auto repair center serving Rhode Island and Eastern Connecticut. With a team of ASE-certified mechanics and a State of Rhode Island Inspection Station, we're committed to providing high-quality diagnostic and repair services at a fair price. Our shop has been in business since 1992, and we've built a reputation for honesty, integrity, and customer satisfaction.
Our Story
William Tell, our owner, has been dedicated to providing top-notch auto repair services for over 25 years. Originally located on 128 Oak Street in Westerly R.I., he moved his operation to 65 Ledward Avenue in 1996 where he operates his business today. Our team is committed to exercising reasonable care for your vehicle while it's in our possession, and we pledge to provide a system for fair settlement of customer complaints, should they occur.
Our Services
We offer a wide range of services to keep your vehicle running smoothly, including brake repairs, online appointments, air conditioning, alignments, suspension, drive train, computer diagnostics, electrical, towing service, full mechanical repairs, state inspections, welding, hydraulic brake system, secure vehicle storage, wheels, and tires. Our technicians are trained to perform high-quality diagnostic and repair services, and we use only quality NAPA parts.
What Sets Us Apart
What sets us apart from other auto repair shops is our commitment to honesty and customer satisfaction. We take the time to explain what repairs are needed, and we'll never try to sell you something you don't need. Our team is dedicated to providing a positive experience, and we're proud to have built a loyal customer base over the years.
Our Mission
At Engine-New-Ity, our mission is to provide exceptional auto repair services, build long-term relationships with our customers, and maintain the highest standards of the automotive service profession. We're proud to be a NAPA AutoCare Center, and we follow a strict Code of Ethics to ensure our customers receive the best possible service.
Why Choose Us
Choose Engine-New-Ity for all your auto repair needs. Our team of ASE-certified mechanics, state-of-the-art equipment, and commitment to customer satisfaction make us the go-to choice for car owners in Rhode Island and Eastern Connecticut. Contact us today to schedule your appointment and experience the Engine-New-Ity difference.
Overall Experience
The reviewers had a uniformly positive experience with the repair shop, praising the owner's friendliness, honesty, and professionalism.
Staff and Service
The owner, William T., was consistently praised for his exceptional customer service, being friendly, patient, and doing good work. The reviewers appreciated his old-school work ethic and dependability. The mechanics were also commended for their expertise and professionalism.
Quality of Work
The reviewers were extremely satisfied with the quality of work, mentioning that the owner and his team did a top job, were honest, and provided reasonable prices. The services provided included auto brake repair, vehicle inspection, and oil changes.
Unique Strengths
The reviewers appreciated the shop's family-owned atmosphere, honesty, and reliability. The owner's commitment to keeping appointments and being super dependable was also highly valued.
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