"Say It With Flowers!" - SHOP NOW
At Carpet Mart, we're more than just a flooring store - we're your trusted partners in creating a beautiful, functional, and comfortable living space. For years, we've been serving the Louisville, KY community, providing top-notch flooring solutions that exceed our customers' expectations.
Our Story
Our journey began with a simple goal: to provide the best flooring options, exceptional customer service, and unparalleled expertise to homeowners, builders, and contractors in the Louisville area. Today, we're proud to be a highly-rated flooring store, consistently receiving 5-star reviews from satisfied customers. Our commitment to excellence has earned us a reputation as the go-to destination for all your flooring needs.
Our Services
At Carpet Mart, we understand that every customer has unique requirements. That's why we offer a wide range of services to cater to diverse tastes, budgets, and lifestyles. Our services include:
- Flooring installation and maintenance for carpet, hardwood, laminate, luxury vinyl, and area rugs
- Custom rug and runner design and creation
- In-stock and special order rug selection
- 24-month financing options with approved credit
- Free estimates and consultations
- Expert advice on flooring trends and design
Our knowledgeable staff is dedicated to guiding you through every step of the flooring process, from selection to installation. We're passionate about helping you find the perfect flooring solution that complements your lifestyle and budget.
Our Mission
At Carpet Mart, we're dedicated to building long-term relationships with our customers, founded on trust, quality, and exceptional service. We strive to create a welcoming, educational, and inspiring environment that empowers you to make informed decisions about your flooring needs. Our mission is to exceed your expectations, every time.
Why Choose Us?
- Unparalleled selection of top-quality flooring brands, including Shaw, Mohawk, Dreamweaver, and more
- Expert staff with extensive knowledge of flooring products and installation techniques
- State-of-the-art showroom featuring the latest flooring trends and designs
- Flexible financing options and special promotions
- Unmatched customer service and support
Get to Know Us
Visit us today and experience the Carpet Mart difference. Schedule an appointment, explore our showroom, and discover why we're the trusted flooring experts in Louisville, KY.
Excellent Customer Service and Installation
The majority of reviewers praised Carpet Mart for their exceptional customer service, efficient installation process, and high-quality products. Many reviewers mentioned the sales team, including Drue, Christian, and Drew, who were knowledgeable, helpful, and provided excellent guidance throughout the purchasing process.
Professional Installers
The installation team, including John, Johnny, Darin, Alex, Brian, Stephen, Nick, Mike, Austin, and Zane, were praised for their professionalism, punctuality, and attention to detail. Reviewers appreciated their respectful and careful approach to installation, ensuring a smooth and stress-free experience.
Quality of Products
Reviewers were thrilled with the quality of the carpet and flooring products, stating that they exceeded their expectations. The products were described as beautiful, gorgeous, and of high quality.
Efficient Process
Many reviewers appreciated the efficient process, from the initial consultation to the final installation. The sales team and installers worked together seamlessly, ensuring a hassle-free experience.
Minor Concerns
Only one reviewer, Julie C., expressed dissatisfaction with their experience, citing poor customer service and a lack of information about the carpet samples.
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