Join the Team, Partner for Your Pet's Health and Wellbeing
Our Mission: Comprehensive Care, Elevated Experience
At Access Veterinary Care, we redefine the veterinary experience. We believe in partnerships - between pet and owner, client and caregiver. We're committed to providing comprehensive care, leveraging advanced technology and backed by an empathetic, experienced team.
More Than Just Medical Expertise
We offer a full spectrum of services, including:
- Wellness Care: Routine checkups, vaccinations, parasite control, and nutritional guidance.
- Medicine: Comprehensive medical care for common ailments and injuries.
- Dentistry: Specialized dental care to prevent pain and keep your pet's teeth and gums healthy.
- Surgery: Advanced surgical capabilities for a wide range of procedures.
- Ultrasound: Cutting-edge technology for detailed imaging and diagnosis.
A Focus on Convenience and Compassion
We understand that veterinary visits can be stressful. That's why we prioritize:
- Convenience: Two strategically located offices in Jeffersonville and New Albany for your ease.
- Advanced Technology: Digital x-rays, blood testing, and in-house ultrasound capabilities for accurate diagnoses.
- Compassion: Patient and understanding staff who genuinely care about you and your furry friend.
Building a Relationship for Better Health
Our goal is to empower you to become an active partner in your pet's healthcare. We offer:
- Detailed medical recommendations and explanations.
- Transparent pricing and clear communication.
- Access to online forms and appointment scheduling.
Join the AVC Difference
More than just exceptional medical care, we offer peace of mind. Our Wellness Memberships provide convenience, savings, and a sense of security knowing your pet receives regular preventative care.
We're dedicated to building lasting relationships with our clients and their furry companions. Contact us today and experience the Access Veterinary Care difference!
Customer Service and Communication
The veterinary care is considered fine, but customer service is severely lacking. Scheduling an appointment over the phone is not possible, and patients are required to fill out a multi-page questionnaire online. This can lead to playing phone tag and difficulties in communicating with the staff. The staff may become defensive when confronted about these issues.
Positive Experiences with Staff
Many reviewers praised the staff for being welcoming, friendly, and gentle. They were accommodating and patient with anxious pets and owners. The staff went above and beyond to make the experience comfortable and stress-free.
Office Policies and Procedures
Some reviewers were unhappy with the office policies, such as not allowing kids or more than two people in the exam room. Additionally, the practice has a policy of not seeing more than one pet per visit. These policies can be inconvenient for some owners.
Quality of Care
Most reviewers were satisfied with the quality of care provided by the veterinary practice. The staff was knowledgeable, and the doctors listened to concerns and provided options for treatment.
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