We are ER Automotive, your trusted local auto repair shop in Medford, NY. With over 40 years of experience and a team of ASE-Certified mechanics, we're dedicated to providing top-notch service and honest repairs at competitive prices.
Our Mission
Our mission is to provide our customers with exceptional automotive care, build lasting relationships, and exceed expectations. We treat each vehicle as our own, prioritizing quality repairs, transparency, and exceptional customer service.
Services We Offer
We offer a comprehensive range of services to keep your vehicle running smoothly and efficiently. These include:
Essential Services
- Oil Changes & Lubrication
- Tire Care & Alignment
- Brake Service & Repair
- Engine & Transmission Repair & Maintenance
- Differential & Transfer Case Service
Advanced Services
- Electrical System Diagnosis & Repair
- Cooling System Service & Repair
- Air Conditioning Repair & Maintenance
- NYS State Inspection & Emissions Testing
What Sets Us Apart
- Experienced & ASE-Certified Mechanics: Our mechanics are highly skilled and certified, ensuring you receive top-notch repairs and diagnoses.
- Honest & Transparent: We provide clear and concise explanations of any issues and repair options, before proceeding with any work.
- Competitive Pricing: We offer fair and competitive rates for all services.
- State-of-the-Art Equipment: We invest in the latest diagnostic and repair equipment to handle the most complex vehicles.
- Dedicated Customer Care: We prioritize your needs and strive to provide excellent customer service every time.
Our values
- Integrity: We uphold the highest ethical standards and honesty in all our dealings.
- Quality: We are dedicated to providing lasting repairs that exceed industry standards.
- Customer Focus: We prioritize your needs and concerns, ensuring your satisfaction.
- Transparency: We believe in open and honest communication throughout the repair process.
Join us on our mission to keep your vehicle healthy and reliable! Call us today for a comprehensive inspection and personalized quote.
Overall Impression
The reviews for ER Automotive are overwhelmingly positive, with customers raving about the excellent service, timely repairs, and honest communication from the owners and technicians.
Excellent Service and Repairs
Customers praised the shop for its:
- Impeccable work
- Timely repairs
- Excellent communication throughout the process
- Friendly and clean atmosphere
- Honest and knowledgeable technicians
- Reasonable pricing
Specialized Services
ER Automotive offers a range of services, including:
- Vehicle safety inspections
- Tire replacement and repair
- General repairs and maintenance
- Auto engine diagnostic
- Vehicle inspection
- Auto emissions testing
- Oil changes
- Brake repairs
- Exhaust system repairs
- Air conditioning repairs
Customer Experience
Customers reported feeling:
- Valued and respected
- Listened to and understood
- Given honest and accurate diagnoses
- Provided with fair and reasonable pricing
- Confident in the shop's ability to fix their vehicles
Trust and Loyalty
Many customers expressed their loyalty to ER Automotive, stating they would:
- Recommend the shop to friends and family
- Return for future repairs and maintenance
- Trust the shop with their vehicles
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