Your Path to Healing, Customized Care for a Healthier Tomorrow
J's Automotive, a family-owned and operated business in Terrell, Texas, specializes in comprehensive automotive repairs and inspections for all makes and models. With over two decades of experience, our highly skilled technicians provide reliable and affordable services to keep your vehicle running smoothly and safely.
Our Philosophy
At J's Automotive, we believe in honest and transparent automotive care. We operate under the straightforward philosophy of "Keep It Simple." Our mechanics are dedicated to providing accurate diagnoses, performing necessary repairs efficiently, and explaining every step of the process clearly to our valued customers.
Our Services
We offer a wide range of services to meet all your automotive needs, including:
- Full Automotive Repairs: Engine repair, transmission repair, brake repair, suspension repair, electrical repair, and more.
- Foreign & Domestic Vehicle Expertise: We specialize in both domestic and foreign vehicles, including Audi, BMW, and Volkswagen.
- Computer Diagnostics: Advanced technology helps us pinpoint and resolve computer-related issues.
- Preventative Care: Regular oil changes, tune-ups, and inspections ensure your vehicle stays healthy.
Customer Focused Approach
We prioritize excellent customer service and go the extra mile to create a comfortable and welcoming experience. We:
- Offer clear and honest estimates before any work is performed.
- Treat your vehicle with the care and attention it deserves.
- Provide regular updates and progress reports on repairs.
- Offer discounts to students and senior citizens.
Schedule Your Appointment Today
At J's Automotive, we strive to deliver exceptional service and quality workmanship. Contact us today to schedule an appointment and experience the difference. We look forward to serving you and becoming your trusted automotive partner in Terrell, Texas.
Excellent Customer Service and Repair Work
Several reviewers have praised J's Automotive for their exceptional customer service and repair work. Many have mentioned that they were treated with respect and kindness by the staff, and that their vehicles were repaired promptly and at a fair price. The reviewers have also praised the shop's honesty, noting that the technicians clearly explained the repairs and did not try to upsell or trick them into paying for unnecessary work.
Examples of Exceptional Service
One reviewer, Briana Tart, mentioned that she needed her car towed to a mechanic due to an issue with acceleration, but it was quickly fixed and she was back on the road the same day. Another reviewer, Tj Allgood, praised the shop's reasonable prices and welcoming atmosphere, saying that the technicians took care of him "like no other." Many reviewers have also praised the shop's ability to listen to their concerns and address their issues promptly.
Disappointing Experience
Unfortunately, one reviewer, Paula Waugh, had a disappointing experience with J's Automotive. She was unhappy with the customer service and felt that the technician made a mistake in copying her VIN, leading to a lengthy delay in getting her motorcycle inspected. Waugh felt that the shop did not handle the situation well and that she had to take another day off work to resolve the issue.
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