Trust us to keep your car running smoothly.
At Marks Auto Service, we're dedicated to delivering exceptional service and unparalleled expertise for all your automotive needs. With multiple locations in Rockford, Loves Park, Belvidere, Roscoe, and Woodstock, IL, we're committed to providing high-quality auto repair services that meet the highest standards of excellence.
Our Services
We specialize in a comprehensive range of automotive repair services, ensuring your vehicle performs at its best. Our skilled technicians are experts in diagnostics, brake services, transmission repairs, and much more. From auto electronics repair to tire services, we've got you covered. Whether you need routine maintenance or complex repairs, trust us to provide reliable and professional auto care.
Why Choose Us?
Choose Marks Auto Service for peace of mind on the road. We offer complimentary roadside assistance and a free safety inspection with every vehicle, ensuring your safety and satisfaction. Our convenient early-bird and night-owl drop-box service makes car care hassle-free, perfect for your busy schedule. Plus, with competitive fleet service pricing and priority service, we strive to complete most repairs on the same day. And, if you ever find yourself needing a tow, our towing reimbursement policy has got your back.
Our History
Marks Auto Service was formed in 1949 as a Radiator Repair Shop by Sam Butitta. In the late 1970's, Sam's son Mark joined the company. Originally located in downtown Rockford on Madison Street, "Rockford Radiator" was founded on quality repairs, cleanliness, and legendary service. In 1984 the company moved to a 15,000 square foot facility on South Alpine Road. As Rockford Radiator continued to grow, we expanded our service and facility to accommodate all automotive and truck repairs and took on the new name of Mark Butitta Automotive. Fast forward to 2012, under Marks ownership, we re-branded as Marks Auto Service. This is also when Mark brought his son, Tad Butitta, back into the family business. Today Marks Auto Service is proudly run by a third-generation owner, Tad Butitta.
Our Commitment
At Marks Auto Service, we're not just about fixing cars - we're about caring for our customers. We're dedicated to delivering exceptional service, building trust, and providing unparalleled expertise for all your automotive needs. Trust us to keep your car running smoothly. Visit any of our convenient locations and experience our commitment to excellence.
Overall Experience
The majority of customers had a positive experience at Mark's Auto, praising the staff for their excellent customer service, honesty, and professionalism. Many reviewers appreciated the thorough explanations of the repairs needed, the fair prices, and the guarantee offered by the shop.
Praise for Staff and Service
Several reviewers praised specific staff members, such as Dallas, Mike, and Josh, for their kindness, helpfulness, and transparency throughout the repair process. The shop's waiting room was also commended for its comfort and amenities.
Appreciation for Honesty and Fair Prices
Many customers appreciated the honesty of the staff, who took the time to explain the necessary repairs and provided fair prices. Some reviewers mentioned that they were surprised by the affordability of the repairs, considering the quality of the work.
Speed and Efficiency
Several reviewers praised the shop's speed and efficiency, with some repairs completed the same day or within a short timeframe.
Positive Interactions
Some reviewers mentioned that they were treated with kindness and respect, even when they were unsure about the repairs or had questions. The staff's willingness to accommodate their needs and provide explanations was particularly appreciated.
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