Our Mission
At Rooter Man, we believe in providing reliable, honest, and dependable plumbing services to our valued customers in Orange and Los Angeles counties. Our experienced technicians and exceptional customer service set us apart in the industry.
Who We Are
We are a team of highly skilled and certified plumbers dedicated to offering comprehensive plumbing solutions for both residential and commercial properties. Our team stays updated on the latest industry trends and utilizes cutting-edge technology to diagnose and repair plumbing issues efficiently and effectively.
Our Services
Our comprehensive range of services include:
- Emergency Plumbing: Addressing urgent issues like leaks, broken pipes, and water damage.
- Drain Services: Clearing clogged drains, hydro jetting services, and drain line repair.
- Water Heater Repair & Installation: Replacing and repairing water heaters, ensuring optimal performance and efficiency.
- Sewer & Gas Line Repair: Identifying and repairing leaks and damage in sewer and gas lines.
- Video Camera Inspections: Performing detailed inspections to diagnose plumbing problems accurately.
Our Commitment
We prioritize:
- Transparency: Providing clear and upfront information about costs and repair options.
- Integrity: Maintaining ethical practices and honest communication.
- Quality: Delivering exceptional workmanship and lasting solutions.
Customer Focused
At Rooter Man, we value strong customer relationships. Our experienced plumbers take the time to understand your unique needs and provide personalized solutions. We believe in building lasting relationships based on trust and open communication.
Join Us!
We are actively hiring qualified plumbers to join our expanding team. If you have a passion for plumbing and a desire to make a difference in the community, contact us today!
Service Experience
The reviews highlight the varying experiences customers had with Rooter Man's services. While some customers had a positive experience, others were disappointed with the service.
Scheduling and Prices
The scheduling process was easy and same-day for some customers, such as Dawnita W., who rated the experience 5 stars. The prices were fair for most customers, but Ed S. felt that his special price was not honored.
Professionalism and Communication
Eric, an employee of Rooter Man, was praised by Dawnita W. and Crystal S. for his professionalism, reassuring demeanor, and courtesy. On the other hand, Ed S. had a negative experience due to Robert's lack of communication and failure to return his calls.
Problem-Solving
Rooter Man's technicians were able to resolve the issues for most customers. Dawnita W. had her pipes repaired, and Pat W. had his water softener fixed within an hour. Crystal S. had both her toilets repaired efficiently and effectively.
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