Secure Your Tomorrow, Today!
At Heights Security, Inc., we pride ourselves on being the total security solution for homes and businesses in the Albuquerque metro area. Our experienced team sells, services, designs, and installs all types of parameter security systems, from exterior to interior. With a rich history dating back to 1946, we have stayed true to our founders' formula of educating our customers and providing great customer service, quality products, and fair prices.
Our History
The locksmith division of Heights Security was started in 1946 by Eloy Sanchez under the name Heights Key & Fix-It Shop. Over the years, the company has undergone transformations, with Eloy's daughter and son-in-law, Lucia and Ray McGranahan, taking over in 1972. In 1995, the company was sold to their son and daughter-in-law, Marc and Gwen McGranahan, making it a third-generation company. In 2010, Heights Security, Inc. was opened, offering customers more complete security services. In 2014, Robert Archuleta, with the company since 1999, joined as a partner, and in 2018, the two organizations merged as Heights Security.
Our Services
We offer a wide range of services, including locksmith services, safes, automotive, door hardware and locks, access control systems, burglar and fire alarms, surveillance systems, and automatic door operators. Our 24-hour emergency service and monitoring ensure that our customers are always protected. We also provide free consultations and security surveys to help our customers determine their security needs.
Why Choose Us
At Heights Security, Inc., we are committed to providing our customers with the best home and business security systems in the Albuquerque metro area. Our experienced team of professionals is dedicated to delivering exceptional customer service, quality products, and fair prices. With over 70 years of experience, we have earned a reputation for being a trusted and reliable security solutions provider.
Excellent Customer Service and Professionalism
Many customers praised the company's employees for their kindness, professionalism, and willingness to help. Employees like Larry Sutter, Michael A, and Lynette were mentioned specifically for their exceptional service. Customers appreciated the staff's friendly and knowledgeable nature, which made their experiences smooth and stress-free.
Quality Work and Fair Prices
Several reviewers commended the company for its quality work and fair prices. Customers were happy with the services they received, including key duplication, rekeying, and security measures. The company's ability to provide excellent service without trying to upsell unnecessary items was particularly appreciated.
Convenience and Efficiency
The company's fast and efficient service was another aspect that impressed customers. Many reviewers mentioned that their issues were resolved quickly and efficiently, with some employees even going the extra mile to ensure customer satisfaction.
Negative Experiences
However, not all customers had a positive experience. A few reviewers encountered issues with the company's services, including overpricing and poor communication. One customer had a particularly bad experience with a generic remote and was refused a refund.
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