Technical Expertise. Exceptional Service. Trusted Relationships.
At CARROLL and COMPANY, we are a full-service accounting firm dedicated to providing exceptional service and technical expertise to our clients. With over 30 years of experience, we have built a reputation for delivering high-quality tax, bookkeeping, audit, controllership, campaign finance compliance, and consulting services to over 1,700 clients across various industries.
Our Mission
Our mission is to build long-term client relationships by providing expert technical assistance and the highest quality client service. We are passionately committed to the community we serve and believe in giving back through community involvement and philanthropic support of worthy causes.
Our Services
We offer a comprehensive range of services designed to meet the specific needs of our clients. These include:
- Tax Preparation, Planning, and Research: Our team of experienced professionals provides comprehensive tax planning, strategy, and preparation services to individual and business clients.
- Assurance: We offer financial statement audits, reviews, and compilations, as well as agreed-upon procedures and other attest and consulting engagements.
- Campaign Finance Compliance: We provide compliance and accounting services for state and federal candidates and committees.
- Bookkeeping and Controllership: Our team offers full controllership services, including banking, invoicing, accounts payable and receivable, payroll processing, and payroll tax returns.
- Consulting: We provide guidance on implementing best practices, software programs, and other technologies to help our clients achieve their goals.
Our Team
Our team of experienced professionals is dedicated to providing exceptional service and technical expertise to our clients. Our team includes certified public accountants, certified fraud examiners, enrolled agents, and certified QuickBooks ProAdvisors.
Community Involvement
At CARROLL and COMPANY, we are committed to giving back to our community. Our staff is actively involved in community organizations and serves on the boards of not-for-profit organizations. We believe in supporting worthy causes and making a positive impact in our community.
Overall Experience
The reviews highlight the mixed experiences of clients with Carroll and Company, a tax preparation firm. While some clients have praised the firm's professionalism, kindness, and responsiveness, others have expressed disappointment and frustration with the firm's communication and service.
Positive Aspects
Expertise and Professionalism
Clients have praised the firm's expertise, thorough research, and timely replies. The staff, including Kayla Bloom, Jan, and Abby, have been commended for their competence and friendly demeanor.
Community Involvement
The firm's commitment to supporting the local community has been appreciated by clients.
Long-term Relationships
Some clients have maintained long-term relationships with the firm, appreciating the continuity and professionalism of the staff.
Negative Aspects
Poor Communication
Some clients have experienced poor communication, including unreturned phone calls, delayed responses, and lack of follow-up.
Unmet Expectations
Expectations have not been met, with clients experiencing delays and unfulfilled promises.
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