Our Vision
At The Dentists on Pearl, we believe in health, integrity, and community. Our mission is to provide accessible, comprehensive dental care that promotes healthy smiles for every member of our community. We partner with our patients to prioritize oral health as an integral part of overall well-being.
A Team of Skilled Professionals
Led by Dr. Cynthia Wright and Dr. Stephanie Stratil, our experienced dentists, we are joined by a team of skilled hygienists, assistants, and support staff dedicated to providing exceptional patient care. We are proud to offer a high-quality, personalized experience that focuses on your comfort and well-being.
Expert Services and Technology
Our comprehensive services include:
- Cosmetic dentistry: Kor Whitening, Invisalign alignment, porcelain veneers, and teeth whitening.
- Restorative dentistry: Fixed and removable prosthetics, crowns and bridges, dental implant placement and restoration.
- Preventative care: Routine cleanings and exams, fluoride treatments, and oral cancer screenings.
- General dentistry: Management of oral pain, tooth decay, and oral health education.
Community-Driven and Eco-Conscious
As part of our community, we are committed to:
- Providing outreach programs and educational workshops on dental health.
- Partnering with local organizations to support health initiatives.
- Minimizing our environmental impact through eco-friendly practices in our office.
Our Values
- Patient-centered care: We prioritize your needs and concerns, offering personalized attention and comprehensive explanations.
- Integrity and honesty: We uphold the highest ethical standards and provide transparent communication.
- Continuous learning: We stay updated with the latest advancements in dental technology and techniques.
- Community involvement: We believe in contributing to the well-being of our community.
- Environmental responsibility: We strive to minimize our ecological footprint in all our operations.
Overall Experience
Positive Reviews
The dental office received praise for its excellence in care, professionalism, and personable staff. Patients appreciated the gentle and accommodating nature of the hygienists, who listened to their concerns and provided helpful recommendations. The office was commended for its thoroughness without suggesting unnecessary procedures, making patients feel valued and cared for.
Negative Reviews
On the other hand, some patients experienced poor communication, unprofessionalism, and mistakes with dental appliances. Issues included delayed appointments, unavailability of scheduled times, and billing errors. Patients felt undervalued and disrespected, with some experiencing poor fit of dental devices and improper coding of insurance claims.
Specific Issues
Appointment Scheduling
Some patients experienced issues with appointment scheduling, including delayed starts, unavailable time slots, and poor communication.
Billing and Insurance
Patients reported billing errors, including improper coding and unexplained charges.
Dental Appliances
Some patients experienced poor fit and quality of dental devices, including devices that were hacked and poorly adjusted.
Staff and Communication
Patients criticized the office staff for being unprofessional, inconsiderate, and lacking respect for patients' time.
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