Located in the charming city of New Albany, Indiana, The Breakwater is an upscale apartment community that combines the excitement of city living with the luxury and comfort of a tranquil retreat. Our modern apartments are designed to provide the perfect blend of style, functionality, and convenience, making us the ideal choice for those who want to experience the best of urban living.
Amenities
At The Breakwater, we understand the importance of community and amenities that make life easier and more enjoyable. That's why we offer a range of luxurious amenities that cater to your every need. From the resort-style heated pool to the pet spa and dog run, our community is designed to make your life more comfortable and convenient. Whether you're looking to relax and unwind or get some exercise, our amenities are designed to meet your needs.
Apartment Features
Our apartment homes are designed with the modern resident in mind. With features like keyless entry, granite countertops in the kitchen and bathroom, pendant lights, and 9' ceilings, you'll feel like you're living in a luxury villa. Plus, our 42" kitchen cabinets, 2" faux wood blinds, and HE washer and dryer will make your daily routine a breeze.
Floorplans
At The Breakwater, we understand that every resident is unique, with different needs and preferences. That's why we offer a range of floorplans to suit your lifestyle. From studios to two-bedroom apartments, our floorplans are designed to provide the perfect blend of style, functionality, and comfort. Whether you're a young professional, a family, or an empty nester, we have a floorplan that's perfect for you.
Neighborhood
Located in the heart of New Albany, Indiana, our community is surrounded by the best of what the city has to offer. From the Ohio River to the many parks and trails, our location is perfect for those who want to experience the best of urban living. With easy access to restaurants, shops, and entertainment venues, you'll never be short on things to do or see.
Community
At The Breakwater, we believe that community is at the heart of everything we do. That's why we've designed our community to be a place where residents can connect, relax, and enjoy each other's company. From the resident lounge to the coffee bar, our community is designed to make you feel at home.
Pet Policy
We understand the importance of pet ownership, which is why we're proud to offer a pet-friendly environment. With up to two pets permitted in each apartment home, we welcome your furry friends to join you in your new home. Unfortunately, we do have a few breeds that we restrict, including Pitbulls, Staffordshire Terriers, Rottweilers, Alaskan Malamutes, Doberman Pinschers, Chows, Great Danes, Saint Bernard's, and Akitas. Please note that all pets must be approved by our leasing team before move-in.
Maintenance and Upkeep Issues
Several reviewers have raised concerns about the maintenance and upkeep of the apartment complex. Chad C., who gave the complex a 1-star review, reported a number of issues, including a strong cleaning solution smell, a rust/blood/red stain on the carpet, and a lack of cleanliness in the apartment. He also claimed that maintenance staff made themselves into his unit multiple times without notification and that some items went missing.
Rude Office Staff
Natalie Long, who gave the complex a 2-star review, reported that the office staff, including Lindsay, Stacy, and Jo, were rude and unhelpful. She claimed that they did not care about the residents and would not address their concerns.
Positive Experience
However, many reviewers have reported having a positive experience at the complex. Authors like Linda Kennedy, John Bolton, Josh Lanham, Stephanie Helmer, and Lori Knoell praised the friendly and helpful staff, the cleanliness of the apartments, and the amenities.
Dirty Laundry and Pet Waste
Chad C. also reported a strong smell of rotten eggs/sulfur coming from the laundry area and claimed that pet owners were not held accountable for picking up after their pets. Natalie Long added that dog waste was not cleaned up and that dogs were allowed to pee in the elevator and hallways.
Refusal to Listen to Concerns
Chad C. reported that when he tried to address his concerns with the management staff, they refused to listen and threatened to charge him for another two months rent. Lori Knoell, on the other hand, praised the staff for responding to her emails and concerns in a timely and friendly manner.
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