At Webster Heating, we are a family-owned and operated heating and air conditioning company that has been serving the greater Yamhill County area for over 35 years. Our family has been dedicated to providing quality service with integrity, building long-lasting relationships with our customers and earning a reputation for being a trusted and reliable partner in the community.
Our Story
Our story began in 1988 when Frank Webster, our founder, opened the doors to Webster Heating. With a focus on providing exceptional service to his fellow neighbors, Frank built a reputation for being honest and fair. After working for Frank for nearly two decades, Nathan Morton purchased the company in 2009 and continued to follow the same business model that had been established. Over the years, we have grown and expanded our services to meet the evolving needs of our customers.
Services
We offer a wide range of services to our customers, including:
Heat Pumps & AC Systems
We install, service, and maintain Heat Pumps & AC systems from Carrier, a leading manufacturer in the industry. Our experienced technicians are factory-trained and certified to ensure that your system is installed and maintained to perfection.
Ductless Mini-Split Systems
Our ductless mini-split systems are designed for homes that do not have ductwork or for rooms that require additional heating and cooling. These systems provide efficient and efficient cooling and heating solutions for your home.
Hybrid Heat Pumps
Our hybrid heat pumps offer the best of both worlds, combining the efficiency of a ductless system with the comfort of a traditional HVAC system.
Financing Options
We understand that investing in a new HVAC system can be a significant expense. That's why we offer financing options through Wisetack, a simple and transparent financing platform. With financing options up to $25,000, you can get the HVAC system you need without breaking the bank.
Reviews
At Webster Heating, we pride ourselves on our commitment to customer satisfaction. We have a 4.9-star rating on Google and Facebook, with many positive reviews from satisfied customers.
Community Involvement
At Webster Heating, we believe in giving back to our community. We participate in numerous events throughout the year, including youth sports teams, school districts, derby days, and the Yamhill County Fair. We believe that by giving back to our community, we can make a positive impact on the lives of those around us.
General Comments and Feedback
Several customers have expressed their satisfaction with Webster Heating & Air Conditioning, praising the company's professionalism, promptness, and quality of service. Many reviewers have mentioned specific technicians, such as Clint and Henry, who they have found to be knowledgeable, friendly, and courteous. Some customers have also appreciated the company's communication style, citing prompt responses to their concerns and text reminders for upcoming appointments.
Issues and Disappointments
One reviewer, Brian Ramsey, was dissatisfied with the company's follow-up on a quote for repair or replacement of their heat pump. They felt that the communication was unprofessional and the cost of the service was too high. This reviewer stated that they would not be using Webster's services again.
Overall Experience
While some customers have expressed minor issues or concerns, the majority of reviewers have been extremely satisfied with the service they received from Webster Heating & Air Conditioning. Several reviewers have mentioned that they have been using the company for years and will continue to do so due to their excellent experience.
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