A Trusted Partner in Your Healing Journey
MDT Home Health Care Agency stands as a beacon of compassion and care within the Miami-Dade and Monroe communities. Established on a foundation of trust and integrity, we specialize in providing compassionate and personalized home healthcare services to individuals of all ages.
Our Mission: Delivering Excellence in Patient Care
Our dedicated team of healthcare professionals are highly skilled and certified in their respective fields. We provide comprehensive care plans tailored to each patient's unique needs, ensuring continuity of care and optimal outcomes. With a deep understanding of the importance of patient-centered care, our compassionate staff deliver care with respect, dignity, and empathy.
Services Designed to Empower You
We offer a comprehensive range of services to empower you on your journey to recovery and well-being:
- Skilled Nursing: Experienced nurses provide clinical care, medication management, and wound care.
- Physical and Occupational Therapy: Restore mobility and function with personalized therapy programs.
- Speech Therapy: Enhance communication and swallowing skills with targeted assessments and interventions.
- Home Health Aide: Skilled assistance with daily tasks like bathing, dressing, and meal preparation.
- Personal Care: Compassionate companionship and support to enhance emotional well-being.
- Homemaking: Comprehensive housekeeping services to create a safe and comfortable environment.
- Companionships: Friendly and supportive interaction to combat loneliness and isolation.
- Respite Care: Short-term relief for primary caregivers, allowing them to recharge and maintain their own wellbeing.
Quality You Can Trust
As a Medicare Certified and Joint Commission Accredited agency, we adhere to the highest standards of care and patient safety. We prioritize:
- Compassion and empathy
- Patient-centered care
- Evidence-based practices
- Continuous quality improvement
Experience the Difference with MDT Home Health Care
When you choose MDT Home Health Care, you're choosing more than just skilled healthcare. You're choosing a trusted partner who genuinely cares about your well-being. We are committed to providing affordable services that meet your individual needs and empower you on your healing journey.
Poor Customer Service
The majority of reviews express disappointment and frustration with the company's performance. Reviewers describe experiences of poor customer service, with staff failing to answer phone calls, not showing up for scheduled appointments, and not following up on issues. For example, one reviewer, Alexis Diaz, states that they only received therapy 5 times out of 21 scheduled appointments, and another reviewer, Ximena Leal, relates a situation where the agency canceled services without notification, leading to her mother requiring readmission to the hospital.
Unprofessional Behavior
Some reviewers accuse the company of unprofessional behavior, including not returning phone calls and not responding to messages. For instance, Jennifer Aleman writes that she was unable to get in touch with the company over the phone, only leaving voicemail messages that were not returned.
Inconsistent Services
Reviewers also describe inconsistent services and scheduling issues. Dexter Henry recounts that his grandmother received fewer visits than expected and that therapists rarely showed up for appointments, while Raymond Gomez's mother had a positive experience with the agency's services.
Mixed Reviews
However, not all reviews are negative. Two reviewers, Margie De La Rosa and Alexandra Toledo, describe their positive experiences with the agency, praising the caring and helpful staff.
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