The Wisdom to Know and the Courage to Change
Hotel Icon is an award-winning Marriott Autograph Collection hotel, located in the heart of downtown Houston, Texas. This historic hotel offers an exceptional blend of authentic Texas charm and contemporary luxury, making it a unique and unforgettable destination for travelers.
Experience the Best of Houston
At Hotel Icon, we proudly offer a range of luxurious accommodations, amenities, and services that cater to individualists, business travelers, and locals alike. Our guest rooms and suites are designed to provide the ultimate in comfort and style, with thoughtful touches that reflect the hotel's rich history and neoclassical architecture. From the grand lobby featuring the original bank vault to the beautifully appointed rooms and suites, every aspect of Hotel Icon is designed to provide an exceptional guest experience.
Dining and Events
Hotel Icon is home to the renowned Line & Lariat restaurant, where high-quality food and drink meet an inviting atmosphere. Our private room service and catering options are perfect for meetings, events, and celebrations. Whether you're planning a wedding, business meeting, or social gathering, our experienced team will work with you to create an unforgettable event.
Amenities and Services
Our amenities and services are designed to provide a seamless and enjoyable experience for our guests. From our Beauty & Beyond Spa to our state-of-the-art fitness center, we offer everything you need to relax and recharge. Our business center and meeting spaces are equipped with the latest technology, and our concierge team is always available to assist with any requests or arrangements.
About Our Hotel
Hotel Icon is a true Houston landmark, with a rich history dating back to the early 20th century. Once the Union National Bank of Houston, our hotel has been beautifully restored to preserve its original charm and character. Today, we are proud to be a part of the Autograph Collection of hotels, a curated selection of unique and exceptional properties around the world.
Local Area
Hotel Icon is conveniently located in the heart of downtown Houston, within walking distance to many of the city's main attractions, including the Theater District, Discovery Green, and the Houston Pavilions. Our team is always happy to recommend local restaurants, shops, and attractions, and can assist with arrangements for transportation and activities.
Food and Service Issues
Several reviewers experienced disappointing food and subpar service during their dining experience at this restaurant. Amanda L. and Farshad R. both gave 1-star reviews, citing terrible food and mean/skilled servers. Amanda's husband's steak and scallops were dry, and the bartender took 20 minutes to take their order. Farshad's server, Elizabet, was rude and uninformed about the menu. Anna M. gave 3 stars, criticizing the raw grilled mushroom appetizer and overpriced chicken breast entree. N. I. ordered room service and was shocked by the poor quality of the fried calamari and crab cakes.
Ambiance and Atmosphere
Despite the food and service issues, some reviewers praised the restaurant's ambiance and atmosphere. Suzanne S. liked the decor and went to the restaurant for the $5 hamburger special. John R. gave 4 stars and complimented the beautiful interior and friendly service. Karen D. enjoyed the beautiful ambiance, despite her underwhelming experience with the eggs benedict.
Disappointing Visits
Several reviewers expressed disappointment with their visits to the restaurant. Alisha P. booked the restaurant for a birthday celebration but found it almost empty, with slow service and overpriced food. John D. gave 4 stars but noted that the prices were a few dollars more than necessary. Suzanne S. was disappointed by the burger advertisement vs. the actual dish served. Anna M. felt that the restaurant's prices were not justified by the quality of food.
Conclusion
Unfortunately, this restaurant appears to have fallen short in terms of both food and service quality, with several reviewers expressing disappointment. While some reviewers did enjoy the ambiance and atmosphere, the negative reviews far outweigh the positive.
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