Mark A Stephens

At Merton H. Kays Funeral Home, Inc., we understand that every individual has a unique life story, and every funeral and ceremony can be fashioned around the life they lived. We are devoted to helping you tell that story in a heartfelt and memorable way. Our funeral home provides comprehensive funeral and cremation services, tailored to meet your family's unique needs in a sensitive, caring, and professional manner.

If you are unsure of what to do when faced with the death of a loved one, allow us to guide you through this difficult time. We believe that a personalized funeral not only honors your loved one but also assists in facilitating survivors' grief. We are here to help you create a service that truly reflects the life of your loved one.

Our services include:

• Funeral Planning: We pride ourselves in offering personalized funeral services. Our experienced staff will work closely with you to create a meaningful tribute that reflects the personality, interests, and accomplishments of your loved one. From traditional funeral services to unique memorials, we are here to help you create a memorable and healing experience.

• Cremation Services: For those who prefer cremation, we offer a variety of options to honor your loved one's life. Our cremation services can be customized to meet your family's specific needs and budget, and we will guide you through the process with compassion and respect.

• Burial Services: We provide comprehensive burial services, including casket selection, gravesite preparation, and memorialization options. Our experienced staff will help you create a dignified and healing experience for you, your family, and friends.

• Pre-Planning Services: We encourage people to make funeral arrangements in advance. Pre-planning not only helps your family avoid the stress of difficult decisions during their time of grief, but it also offers opportunities for substantial cost savings. Our experienced staff will guide you through the pre-planning process with care and understanding.

• Grief Resources: Losing a loved one can be a challenging and emotional experience. We are here to help you and your family cope with your loss by providing grief support resources. Our staff can offer guidance and referrals to local support groups, literature, and online resources.

In addition to our personalized services, we also offer assistance in designing and obtaining the finest burial markers and monuments. We understand that choosing a memorial for your loved one can be an essential part of the healing process, and we are here to help you create a lasting tribute that reflects their unique life story.

At Merton H. Kays Funeral Home, Inc., we are proud to maintain a grand and spacious home-like environment that so many families appreciate. While keeping its historic features, our funeral home is a very large facility offering families the space they need while ensuring the costs to families remain competitive or below other funeral homes in the surrounding area.

Our experienced staff, led by funeral director and owner Mark A. Stephens, has been serving the communities for over 120 years. Mark Stephens has been licensed for 25 years and is a past board member of the Rochester Genesee Valley Funeral Directors Association. He, along with our dedicated team, supports many local community organizations.

We invite you to explore our website to learn more about the traditional funeral and cremation services we have to offer. Feel free to contact us at any time with questions or concerns. We are always here to help.