A1 Custom Auto Body

At A1 Custom Auto Body, we've been helping customers navigate the often-complicated process of auto body repair after an accident for decades. Our commitment to excellence has earned us a reputation for being a leader in the collision repair industry. With over 29 years of experience, our team has developed a keen understanding of the stresses involved in repairing a vehicle after an accident.

Our Mission

Our mission is to provide our customers with a hassle-free experience, from the initial claims and repair process to the final delivery of their vehicle. We strive to exceed our customers' expectations by offering top-notch service, expert technicians, and a commitment to customer satisfaction.

Certified Collision Repair Facilities

As a certified collision repair facility in Rhode Island and Massachusetts, we take pride in our state-of-the-art technology, genuine manufacturer's parts, and certified technicians working together to ensure a job done right. Our technicians are I-CAR certified, which requires a commitment to the cutting-edge skills and technology needed to achieve the highest quality standards we require.

Multimanufacturer Certiations

We have earned recognition from numerous manufacturers as a facility that meets the highest quality standards for the repair and refinish of aluminum, high-strength steel, and other metals and alloys, including Ford, Honda, Nissan, Acura, General Motors, Chevrolet, Buick, GMAC, Cadillac, Chrysler, Dodge, Fiat, Jeep, RAM, and Mopar.

Lifetime Warranty

We are committed to your satisfaction and offer a lifetime warranty on our workmanship. Our team of managers, technicians, and administrative staff take customer care seriously as we strive to return your vehicle quickly and efficiently. We provide regular updates on the status of your vehicle, rental car assistance at drop-off and pick-up, and prompt responses to your phone, email, or message inquiries.

Expert Process Management

Our team of managers, technicians, and administrative staff take customer care seriously as we strive to return your vehicle quickly and efficiently. We skillfully manage your insurance claim, provide regular updates on the status of your vehicle, and offer rental car assistance at drop-off and pick-up. Our goal is to provide a hassle-free experience from start to finish.

Vehicle Reconditioning

We go the extra mile on most repairs to ensure your car or truck is returned in better-than-pre-loss condition. Our commitment to quality and customer satisfaction sets us apart from others in the industry.

Our History

A1 Custom Auto Body was founded by Dennis Bigelow, who began his career in auto body repair in 1993. By 1996, he had become the owner of A1 Auto Body, a facility located in East Providence. In 2007, Dennis acquired his biggest competitor, Custom Auto Body, and merged the two into A1 Custom Auto Body.

Certifications

Our current facility is over 18,000 square feet and is Class A Certified for collision repair in the State of Rhode Island. We are also licensed and insured in Massachusetts. We take pride in our environmental-friendly materials and protocols and our streamlined, technology-driven processes.