A Trusted Leader in Auto Glass Care for Over 15 Years
At Sugar Land Windshield Replacement and Repair, we take pride in providing high-quality auto glass repair and replacement services to the Sugar Land community. With over 15 years of experience and unwavering dedication, we have become the leading auto glass specialist in the area.
Our Services
We offer a comprehensive range of services to meet all your auto glass needs, including:
- Windshield Replacement:
We expertly install new windshields, utilizing top-notch materials and precision techniques to ensure a perfect seal and long-lasting performance.
- Windshield Repair:
From minor cracks to severe chips, our technicians can expertly repair windscreens, ensuring structural integrity and visual clarity.
- Door Glass Replacement:
We replace damaged or shattered door glass with genuine parts, ensuring safety, security, and factory-like performance.
- Back Glass Replacement:
We replace back glass with precision and attention to detail, restoring your vehicle's aesthetics and functionality.
Our Commitment to Quality and Customer Satisfaction
At Sugar Land Windshield Replacement and Repair, we prioritize quality and customer satisfaction. We:
- Use only original and high-quality materials for all repairs and replacements.
- Employ experienced and certified technicians who are experts in their field.
- Provide exceptional customer service with personalized attention and clear communication.
- Offer a lifetime warranty on all our services, demonstrating our confidence in our work.
What Sets Us Apart
We prioritize:
- 24/7 Availability: Schedule appointments anytime, day or night, with our online platform or live representatives.
- Strong Repairs: Our unique resin technology ensures long-lasting and effective windshield repairs.
- Transparency: Access detailed profiles of our technicians and their credentials before your visit.
- Eco-Friendly Practices: We responsibly recycle most windshields to minimize environmental impact.
Poor Customer Service and Disorganization
Some reviewers experienced poor customer service and disorganization with Sugar Land Windshield Replacement and Repair. Nicole Mari Varisco gave the company 1 star and reported that the representative she spoke to initially was professional and transparent, but later representatives took down the wrong address and rescheduled multiple times. This led to the technician going to the wrong address, causing frustration and delays.
Positive Experiences and Good Service
On the other hand, most reviewers had positive experiences with the company. Denise McLarty, Kristina May, J.C. Meier, Brandon Wyant, Sandoval Karl, Franklin Dunn, Susan Terry, Janet Ramirez, and Scott Pitt all gave the company 5 stars and praised the company's professionalism, efficiency, and good service. Reviewers noted that the installers were nice and professional, the office staff was helpful, and the prices were reasonable.
Technical Issues and Long Wait Times
Regarding technical issues and wait times, some reviewers mentioned minor issues such as needing to return for follow-up work or experiencing delays in scheduling, but these were not major complaints.
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