Protecting you and your family, one policy at a time.
Welcome to the Paul Roca State Farm Agency in beautiful Lake Worth, Florida! Our office offers a wide range of insurance services, including car insurance, home insurance, life and health insurance, and more. We also provide notary public services, and our office is fluent in Spanish. Whether you're in Lake Worth or anywhere else in Florida, we're here to serve you. From Key West to Jacksonville, we cover the entire state.
Our Services
At our agency, we prioritize making our customers feel like family. With top rankings in Life, Auto, and Home Insurance, we genuinely care about you and your family's insurance needs. Our quotes are quick, free, and accurate. We offer a variety of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Rec Vehicles insurance. We also provide other products such as Banking and Mutual Funds, and are licensed to operate in the state of Florida.
Our Mission
Our mission is to provide personalized insurance services to our customers, helping them to protect their assets and plan for the future. We strive to build long-lasting relationships with our clients, and are committed to providing the highest level of customer service. Our office is always filled with brightness and beauty, and we prioritize making our customers feel like family.
Our Team
Our team is led by Paul Roca, a State Farm Agent since 1987, with over 30 years of experience. Paul is a proud U.S. Marine Corp Veteran and has a degree from Florida International University. He is happily married and a proud father of three amazing kids. Paul loves spending time boating on weekends, traveling whenever possible, and recently, exploring Florida in an RV with his wife and fur babies.
Qualifications
Paul Roca is a qualified agent with the following qualifications: State Farm Legion of Honor Qualifier, State Farm Honor Agent Qualifier, State Farm Bronze Tablet Qualifier, Ambassador Travel Qualifier, Chairman Circle Qualifier, Chartered Financial (ChFC), and Chartered Life Underwriter (CLU).
Excellent Customer Service and Professionalism
The reviews are overwhelmingly positive, with customers praising the exceptional customer service, professionalism, and kindness of the agents at Paul Roca's State Farm agency. Many reviewers mentioned specific agents, including Peter, Millie, Robert, and Ashley, who went above and beyond to provide excellent service.
Agents' Patience and Thoroughness
Several reviewers appreciated the agents' patience and thoroughness in explaining policies and answering questions. For example, one reviewer mentioned that Millie was patient and explained the policy in detail, making the process easy and stress-free.
Positive Experience with Multiple Agents
Some customers had positive experiences with multiple agents, including Peter, Millie, and Robert, who were all helpful and efficient in their assistance.
Exceptional Communication Skills
Reviewers praised the agents' excellent communication skills, noting that they responded quickly to calls and emails and kept them informed throughout the process.
Trust and Confidence
Many customers expressed their trust and confidence in the agency, with some mentioning that they have been with Paul Roca's agency for many years and have always received excellent service.
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