Come home to better living.
At Gene's Towing, we're a family-owned and operated towing, front end alignment, and body repair company that has been serving the community since 1977. With over 38 years of experience, we've earned the trust of many customers by being fair, honest, and dedicated to providing quality workmanship and exceptional customer service. Our full-service garage works with vehicles of any make, model, and size, including cars, trucks, buses, semis, box trucks, boats, and more.
Our Story
Gene's Towing was first started in 1977 when Gene moved to sunny Florida from Chicago. Gene started the business in a small warehouse, and through the years, the business has grown significantly. We've expanded our services to include body repairs, frame straightening, front end alignments, and complete body repairs and refinishing of all vehicles. Today, we're proud to have 14 employees, a 4-acre, 14-bay shop, and 3 paint booths, making us the largest and most equipped body shop in SW Florida.
Our Services
At Gene's Towing, we offer a wide range of services to get your vehicle back on the road. Our services include refinishing (auto painting), body repairs, towing, all suspensions work, alignments, and mechanical (gas only) repairs. We also offer routine maintenance to ensure your vehicle performs at its best. Whether you need a simple oil change or a major repair, our certified technicians are dedicated to providing you with the highest quality service.
Our Commitment to Customer Service
At Gene's Towing, we're dedicated to providing our customers with the best customer service experience possible. Our professionals take the time to answer questions, inform you of any potential problems, and follow up with customers after repairs are completed. We understand that having your vehicle in the shop can be stressful, and that's why we're committed to making the process as smooth and stress-free as possible.
Why Choose Gene's Towing?
With over 38 years of experience, we've earned a reputation for being fair, honest, and dedicated to providing quality workmanship and exceptional customer service. Our certified technicians have the knowledge and expertise to repair any type of vehicle, from cars to tractor trailers. We use only the highest quality parts and materials, and we stand behind our work with a satisfaction guarantee.
Positive Reviews (5 stars)
The authors of these reviews have praised Gene's Auto Frame & 24hr Towing for their professionalism, reliability, and good customer service. The owners of the company are described as friendly and helpful, with Nick being particularly outstanding. The staff is said to be easy to work with, and the company is commended for their prompt response to customer needs and their willingness to go the extra mile to help.
Positive Examples
- John Kimball: "I worked there for many years.they are very good people like family.professional and a good friend."
- Amanda Coar: "Always reliable and professional! I have been using this company for years.they never disappoint!"
- Edison'S. Lab: "The staff at the office and on the site were very easy to work with. We appreciate your staff!"
- Who Is John Galt: "Nick and his crew.took time to.pull a 40 ft shipping container.with reasonable prices.great attitude."
- Pankajpurush Ram: "The gentleman that help me.complete communication thru the process.they help me load a van.exceptional service."
Negative Reviews (1 star)
The authors of these reviews have criticized Gene's Auto Frame & 24hr Towing for their poor customer service, lack of professionalism, and lack of communication. The staff is described as rude, unresponsive, and dishonest, with claims of overcharging and damaging property. There are also reports of delayed completion of jobs and a lack of accountability.
Negative Examples
- Patrick Williams: "I had a disappointing experience. The staff was consistently rude and unresponsive. When I called to discuss the issues, they showed no concern and even blamed me for the problems."
- Harrison Kade: "My recent encounter.was nothing short of a nightmare.their towing service is exorbitantly priced. They even had the audacity to claim ownership of my vehicle."
- Starshot: "Does not finish jobs on time.gave us false time frames. Not cool."
- Under Vibes: "Took my 2008 Nissan titan.damage my fender.told me they would order me a new one.they lied to me. They never ordered the fender. That whole place is a scam."
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