At Interstate Northeast, Inc., we take pride in providing the highest level of service to our customers. Our team of drivers takes pride in arriving on time to ensure your towing needs are met. We understand getting a vehicle moved can often be a stressful situation. Whether you're stuck on the road or there's a vehicle illegally parked on the grounds of your business, our drivers are trained to make sure each situation is handled properly.
Our Mission
As a full-service towing company in Schenectady, NY, we are committed to providing the highest level of customer satisfaction. Unlike other towing companies in the Tri-State area, we are able to move just about any type of vehicle regardless of size. Our fleet of tow trucks come in a variety of sizes and can perform a multitude of tasks. We take pride in using the latest technology available to ensure each job is completed safely and quickly.
Our Services
We offer a wide variety of towing services to ensure clients receive the highest level of customer satisfaction. Our team of drivers use a fleet of the highest quality trucks to meet the rigorous demands of towing in the Tri-State area. Our towing services include:
- 24 hour towing and recovery service
- Heavy road service
- Equipment transport
- Lowboy service
- Heavy rotator service
- Truck tire service
- Trailer repair
Our Commitment
At Interstate Northeast, Inc., we are committed to providing fair and accurate estimates to ensure complete customer satisfaction. We take pride in being affiliated with the Empire State Towing and Recovery Association, which means we must maintain the highest standards in the industry. Our team of customer service professionals are always available to take your request and can quickly dispatch a truck to provide immediate assistance.
Excellent Customer Service
Many reviewers praised the excellent customer service provided by Interstate Northeast Towing. Reviewers mentioned that the drivers were professional, courteous, and efficient. They appreciated the prompt response time, with some reviewers receiving assistance within an hour of calling. The drivers were also commended for their polite and friendly demeanor.
Positive Reviews
Reviewers were extremely satisfied with the service they received, with many mentioning that they would highly recommend Interstate Northeast Towing. The drivers were praised for their expertise, with some reviewers noting that they went above and beyond to ensure their safety and satisfaction.
Towing Experience
The towing experience was generally positive, with reviewers describing it as "quick, " "efficient, " and "professional." Some reviewers appreciated the care taken to ensure their vehicle was safely transported.
Negative Reviews
However, not all reviews were positive. Some reviewers expressed frustration with the service, citing long wait times, unprofessional drivers, and poor communication. One reviewer mentioned that the driver was rude and confrontational, while another reviewer was unhappy with the driver's lack of knowledge about changing a flat tire.
Equipment and Vehicles
Some reviewers praised the condition and cleanliness of the towing vehicles, while others mentioned that the trucks were filthy. One reviewer noted that the owner of the company only uses the newest equipment.
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