Our Story
At Northwood Animal Hospital, we believe that our patients are part of our family, and as such, we strive to provide the highest level of care and attention to ensure their wellbeing. Our team of passionate animal lovers, comprised of exceptionally talented physicians, technicians, and caregivers, work every day to help each other reach their potential as veterinary professionals.
Our Mission
Our mission is to set new standards for veterinary medicine by providing compassionate and expert care to dogs, cats, and rabbits. We believe that every pet is unique and deserves individualized attention, and we pride ourselves on taking the time to understand every pet's individual physiology. Our state-of-the-art facilities and cutting-edge technology enable us to provide the best possible care for your beloved pet.
Our Services
Our expert team at Northwood Animal Hospital offers a wide range of services to ensure the health and wellbeing of your pet. From routine check-ups and vaccinations to surgeries and dental care, we are committed to providing exceptional care throughout your pet's life.
- Routine Care: Our experienced veterinarians and trained technicians are dedicated to providing routine check-ups, vaccinations, and preventative care to keep your pet healthy and thriving.
- Surgical Services: Our state-of-the-art surgical facilities enable us to provide a range of surgical services, from routine spays and neuters to rescue operations and emergency surgeries.
- Dental Care: Our experienced veterinarians and dental technicians provide comprehensive dental care, including cleanings, extractions, and other dental procedures.
- Holistic Care: Our integrative approach to pet care includes holistic therapies and alternative treatments, such as acupuncture and herbal remedies.
Meet Our Team
Our team of dedicated professionals at Northwood Animal Hospital is comprised of experienced veterinarians, technicians, and caregivers who are passionate about animal care. Led by Dr. Gayle R. Roberts, our team is committed to providing exceptional care and attention to your pet.
- Dr. Gayle R. Roberts: Our founder and owner, Dr. Roberts is a highly respected veterinarian with over 30 years of experience. She is passionate about providing compassionate and expert care to dogs, cats, and rabbits.
What Our Clients Say
At Northwood Animal Hospital, we pride ourselves on providing exceptional care and service to our clients and their pets. Here's what some of our satisfied clients have to say about their experience with us:
- "I had to bring my sick pet in and Dr. Roberts and her staff were so compassionate and warming to Marley's needs and mine. The service is unbelievable here. If your pets are like your children and you want the best care. Please take them to Dr. Roberts and her staff. They will take good care of your animals." - Shari
- "You couldn't ask for a more caring, supportive and smart group of veterinarians. We took our first dog here for over 11 years and our puppy is now under the care of Dr. Roberts. Even the front desk crew is kind and attentive. Kimberly
- "Love all the doctors, especially Jennifer Pursley. She is amazing and kind. It's a wonderful place to take your pet." - Tina
Get in Touch
At Northwood Animal Hospital, we are dedicated to providing exceptional care and service to our clients and their pets. If you have any questions or concerns, please don't hesitate to reach out to us.
Structure and Organization
Northwood Animal Hospital has a well-established pet care facility with a team of knowledgeable, loving, and proactive staff members. The hospital provides top-notch care for various animals, including animals that require specialized attention.
Communication Issues
Although Northwood Animal Hospital has a stellar reputation, some customers have experienced difficulties in getting through to the hospital by phone. Scheduling appointments has also become challenging, and some staff members are not available on certain days.
Positive Experience
Many customers have had positive experiences with Northwood Animal Hospital. They praise the staff's amazing work, kindness, and expertise. The hospital's attention to detail, understanding, and compassion are noteworthy. Several customers have received excellent care for their pets, and the hospital's staff is always willing to go the extra mile to ensure their needs are met.
Service Decline
However, some customers have noticed a decline in service quality. Scheduling appointments has become more challenging, and some staff members are no longer available on certain days.
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