Expert Water Treatment Solutions for a Better Quality of Life
At Tonna Mechanical, we're proud to be the trusted solution for heating, cooling, plumbing, and duct cleaning services in the Rochester, MN, area. Since 1976, we've been committed to providing top-notch services to our customers, and we're dedicated to continuing that tradition.
Our Services
We understand that comfort comes in many different forms, and we're here to help with all of it. Our team of NATE-Certified Technicians, Plumbers, and Water Treatment and Radon Specialists are all under one roof, staying busy to cover all of your needs. Whether you need help with cooling, heating, plumbing, water treatment, or air quality, we've got you covered.
Our cooling services include the installation, maintenance, and repair of central air conditioning systems, ductless mini-splits, and more. We also provide plumbing services, including general plumbing repair, frozen/burst pipe repair, repiping, and installation of water heaters, sump pumps, and gas lines. Additionally, we offer heating services, including the installation, maintenance, and repair of furnaces, boilers, heat pumps, and smart thermostats.
But that's not all. We also provide water treatment services, including the installation of water softeners, iron water filtration systems, and drinking water systems. And, we offer air quality services, including the installation of air cleaners, humidifiers, dehumidifiers, and air exchangers.
The "Just Right" Comfort Club
Why maintain all of your equipment separately when you can save time and money with one plan? Our "Just Right" Comfort Club is a comprehensive maintenance plan that includes regular tune-ups, priority scheduling, and discounts on repairs and replacements. As a member, you'll enjoy peace of mind knowing that your equipment is running efficiently and effectively.
We're committed to providing exceptional customer service and exceeding your expectations. Our team of experts is dedicated to providing trusted solutions for all of your heating, cooling, plumbing, and duct cleaning needs.
Overall Experience
The overall experience of customers with Tonna Mechanical is overwhelmingly positive. Many reviewers praised the company's professionalism, knowledge, and attention to detail. The technicians were described as courteous, efficient, and thorough in their work.
Praise for Technicians
The technicians at Tonna Mechanical received high praise from customers. They were described as knowledgeable, professional, and willing to answer questions and explain the repair process. Many reviewers appreciated the technicians' courtesy, cleanliness, and respect for their homes.
Quick Response and Scheduling
Customers were pleased with the quick response to their service requests and the ease of scheduling appointments. The company's communication process, including text and email updates, was also commended.
Work Quality and Attention to Detail
The quality of work performed by Tonna Mechanical was consistently praised. Reviewers mentioned that the technicians were meticulous in their work, taking the time to explain the problem and the necessary repairs.
Some Areas for Improvement
While the majority of reviews were positive, a few customers expressed dissatisfaction with the pricing model and the cost of repairs. One reviewer felt that the company did not stand by their work, and another was disappointed with the technician's diagnosis and recommendations.
Conclusion
In conclusion, Tonna Mechanical appears to be a reliable and trustworthy company that provides high-quality service and employs knowledgeable and courteous technicians. While some customers experienced issues with pricing and communication, the overall experience was overwhelmingly positive.
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