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At Arch's Automotive Service & Smog, we take pride in being a family-owned and operated business that has been serving the Grass Valley community for over 70 years. Established in 1941 by Arch and Carol Brooks, we have been dedicated to providing top-notch service, professionalism, and expertise to our customers.
Our History
Our journey began when Arch and Carol Brooks founded the business in 1941. With a passion for cars and a desire to serve the community, they worked tirelessly to establish Arch's Automotive Service & Smog as a trusted name in the industry. Over the years, the business has been passed down through generations, with Arch's son Wally Brooks taking over the reins in 1976. In 2004, Wally retired, and Kevin Maltese, who had been with the company for over 30 years, took over as the new owner. In addition, Brendan Brooks, Arch's grandson, joined the business, bringing a fresh perspective and a love for the industry.
Our Services
At Arch's Automotive Service & Smog, we offer a wide range of services to cater to all your automotive needs. Our certified technicians are equipped to perform:
- Smog Inspection: As a certified test and repair station, we ensure that your vehicle meets the California emissions standards.
- General Automotive Repair: From routine maintenance to complex repairs, we use only the best parts to get your vehicle running smoothly.
- Engine Diagnosis: Our experts will diagnose and repair any issues with your vehicle's engine to get you back on the road.
- Brake Repair & Service: Our skilled technicians will inspect and repair your brakes to ensure your safety on the road.
- Custom Vehicle Repair: We cater to car enthusiasts and restore their vehicles to their former glory.
Why Choose Us?
At Arch's Automotive Service & Smog, we pride ourselves on our professionalism, expertise, and customer service. Our technicians are ASE certified, and we have over 80 years of collective experience in the industry. We understand the importance of reliability and will work with you to ensure that your vehicle is running smoothly.
Our Mission
At Arch's Automotive Service & Smog, our mission is to provide exceptional service, expert diagnosis, and quality repairs that meet the highest standards. We are committed to building strong relationships with our customers and the local community. Our goal is to keep you on the road, safe and confident, with a vehicle that runs smoothly and efficiently.
Get Smogged
As a certified test and repair station, we are dedicated to helping California reduce smog-forming emissions. Every day, our team of experts works tirelessly to ensure that your vehicle meets the California emissions standards.
History
Take a journey through our history and see how we've grown over the years. From our humble beginnings in 1941 to our current status as a trusted name in the industry, our story is one of dedication, hard work, and a passion for cars.
Contact
Arch's Automotive Service & Smog
1355 East Main Street, Grass Valley, California 95945
Phone: (530) 273-4540
Excellent Customer Service and Fair Pricing
Many reviewers praised Arch's Automotive for their exceptional customer service, fair pricing, and quick service. They mentioned that the staff were courteous, friendly, and honest, making them feel valued and respected.
Positive Experiences
Several reviewers shared their positive experiences at Arch's Automotive, including quick and efficient smog tests, helpful technicians, and fair prices. Some mentioned that they have been going to Arch's for years and have always been satisfied with the service.
Knowledgeable and Friendly Staff
Many reviewers praised the staff at Arch's Automotive for their knowledge and friendliness. They mentioned that the technicians were helpful and took the time to explain the issues with their vehicles.
Negative Experiences
Some reviewers had negative experiences at Arch's Automotive, including long wait times, poor customer service, and feeling uncomfortable. One reviewer mentioned that they were told to come back later for a smog test and was not offered any explanation or apology.
Issues with Scheduling and Communication
A few reviewers mentioned issues with scheduling and communication at Arch's Automotive. They mentioned that the staff seemed aloof and nonchalant about their concerns and did not provide clear explanations or apologies for delays or issues.
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