Experience the Difference with Our Ironclad Guarantees
At Surgi's and Bryan's United, we're more than just a home service company - we're your trusted allies in maintaining the comfort and safety of your home. With over 50 years of experience serving the New Orleans area, our combined expertise and resources have created an unstoppable alliance that is truly Better Together.
Our Story
Since 1964, New Orleans has trusted us with their home service needs. Our team strives to provide the highest quality home services in New Orleans and Metairie. We achieve this by offering several Ironclad Guarantees that ensure the experience you have with our entire team is stellar every time. From assurances about the performance of your HVAC unit, plumbing appliance, or electrical system to property protection and peace of mind, our vows are ingrained in every action we take. If you aren't 100% satisfied with our service, we come back and make it right. Count on it.
Our Services
We offer a wide range of services to keep your home running smoothly, including:
- Air Conditioning Services: From air conditioning repair and installation to maintenance and tune-ups, we're your premier AC company in New Orleans.
- Heating Services: Our team provides top-notch heating services, including furnace installation, repair, and maintenance to keep your home cozy and warm.
- Indoor Air Quality Solutions: We offer comprehensive indoor air quality testing and solutions to keep your air clean and healthy.
- Plumbing Services: Our expert plumbers provide a range of services, including drain cleaning, leak detection, and water heater service to keep your home's plumbing running like a dream.
- Electrical Services: Trust our team to handle all your electrical needs, from generator installation to electrical repairs.
Our Promise
At Surgi's and Bryan's United, we're committed to providing you with exceptional service, unparalleled expertise, and unwavering dedication to your satisfaction. Experience the difference with our Ironclad Guarantees and let us take care of your home service needs.
Excellent Customer Service and Technical Expertise
The majority of reviewers praised Surgi's for their excellent customer service, technical expertise, and professionalism. Many reviewers mentioned that the technicians were knowledgeable, polite, and took the time to explain the problems and solutions in a clear and concise manner. The reviewers appreciated the technicians' attention to detail, their ability to address specific issues, and their willingness to provide helpful tips and advice.
Praise for Individual Technicians
Several reviewers praised individual technicians, including Christian, Robert Poole, David, Eddie, JZ, Rene, Travis, Marco, Jason Garza, and Troy Robert, for their exceptional service, expertise, and professionalism. The reviewers appreciated their technicians' honesty, friendliness, and ability to troubleshoot and resolve issues efficiently.
Scheduling and Communication
Many reviewers praised Surgi's for their prompt scheduling, courteous communication, and timely arrivals. The reviewers appreciated the company's ability to accommodate their scheduling needs, provide clear explanations of the work to be done, and keep them informed throughout the process.
Minor Complaint and Comparison to Competitors
Only one reviewer, Richard Gillen, expressed dissatisfaction with the quoted price for a new grounded electrical box with surge protector, citing a lower quote from a competitor. This reviewer expressed disappointment with Surgi's pricing and decided to move on to another company.
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