Trust Our Expertise to Lead You to the Next Level of Success
Since 1992, Millie's Heating & Air Conditioning has been proudly serving residential and commercial customers in the greater Washington DC area. Family-owned and operated, we understand the importance of comfortable temperatures in your home or business. Our dedicated team of experienced technicians are certified and ready to provide comprehensive solutions for all your heating, cooling, and indoor air quality needs.
What sets us apart
- Experience and Expertise: With over 25 years of experience, our technicians are skilled in diagnosing and resolving a wide range of HVAC issues. We service all makes and models of heating and cooling systems.
- Committed to Customer Satisfaction: We prioritize excellent customer service and provide upfront pricing, detailed estimates, and regular updates throughout the process.
- Transparency and Integrity: We are committed to honest pricing and ethical practices.
- Flexible Financing Solutions: We offer 0% financing options to help you afford the HVAC solutions you need.
- Community Involvement: We actively support local businesses and organizations.
Heating
- Furnace installation and repair
- Heating system maintenance and tune-ups
- Emergency heating repair
Cooling
- Air conditioner installation, repair, and replacement
- Cooling system maintenance and tune-ups
- Comprehensive diagnostics and troubleshooting
Indoor Air Quality
- Air quality assessments and inspections
- Air purifier installation and repair
- Humidifier and dehumidifier installation and maintenance
Additional Services
- Smart thermostat installation and programming
- Duct cleaning and repair
- Comprehensive financing options available
We proudly serve the following areas: Maryland, Virginia, and Washington DC. Contact us today for a free estimate and discover the Millie's difference!
Poor Customer Service and Quality
The majority of reviews written about Millie's HVAC are extremely negative. Many customers have reported poor customer service, including broken promises, delays, and unprofessional behavior from the technicians. One customer was left without air conditioning in 95-degree heat after the technician failed to show up as promised. Another customer had to wait several days for a new unit to be installed, despite being told it would take only a few hours.
Incompetence and Negligence
Some customers have reported discovering serious issues with their newly installed HVAC units, including water damage and electrical wiring problems. One customer had to have their unit replaced twice due to mistakes made by Millie's technicians. Another customer was left with a unit that was installed incorrectly, resulting in leaks and other issues.
Contrasting Experience
Two reviewers had a positive experience with Millie's HVAC. One reviewer was impressed with the speed and efficiency of the installation process, and the other reviewer praised the technician's professionalism and expertise. However, these positive reviews are vastly outnumbered by the negative reviews.
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