About Our Company
Air Design Systems, established in 1977, has been providing outstanding heating, ventilation, air conditioning, and plumbing services to Pensacola, Florida and the surrounding areas. Family-owned and operated, we take pride in offering reliable, honest, and efficient service to both residential and commercial clients.
Our Commitment
Our team of highly skilled and certified technicians are dedicated to exceeding expectations in every project. We prioritize:
- Customer satisfaction: We strive to provide personalized and attentive service, ensuring your complete satisfaction.
- Quality workmanship: We use only the highest quality materials and adhere to the strictest industry standards.
- Transparency and communication: We provide upfront pricing and clear communication throughout the entire process.
Our Services
We offer a comprehensive range of services to meet all your heating, ventilation, air conditioning, and plumbing needs, including:
Residential Services
- Routine maintenance and repairs
- Installation and replacement of air conditioners, heaters, and plumbing fixtures
- Duct cleaning and purification
- Plumbing services for repairs, installations, and inspections
Commercial Services
- Custom design and installation of HVAC systems
- Maintenance and repair services for all commercial HVAC equipment
- Preventative maintenance programs to maximize efficiency and lifespan
- Custom sheet metal fabrication for unique projects
Our Expertise
With over 250 years of combined experience, our team possesses deep expertise in:
- Heating: Installation, repair, and maintenance of all makes and models of furnaces, boilers, and heat pumps.
- Air Conditioning: Installation, repair, and maintenance of all makes and models of air conditioners, heat pumps, and other cooling systems.
- Plumbing: Installation, repair, and maintenance of all aspects of plumbing systems, including water heaters, faucets, toilets, and pipes.
- Duct Cleaning: Comprehensive cleaning and purification of air ducts to improve air quality and efficiency.
Why Choose Air Design Systems?
- Family-owned and operated with over 40 years of experience
- Team of highly skilled and certified technicians
- Commitment to exceptional customer service and satisfaction
- Transparent pricing with upfront quotes
- Comprehensive range of services to meet all your needs
Overview of Customer Reviews
The customer reviews of Air Design Systems have been overwhelmingly positive, with 17 out of 20 reviews rating the company 5 stars. Customers have praised the company's professionalism, courtesy, and efficiency in resolving their HVAC and plumbing issues.
Positive Comments
- Prompt and Efficient Service: Many customers appreciated the company's prompt response to their calls and the efficient way in which the technicians worked to resolve their issues.
- Professional and Courteous Technicians: Reviewers consistently praised the professionalism and courtesy of the technicians, who were knowledgeable, friendly, and willing to explain the work they were doing.
- Fair Pricing: Several customers mentioned that the company's pricing was fair and reasonable, with no upselling or hidden fees.
- Reliable and Trustworthy: Many reviewers mentioned that they trusted Air Design Systems and would recommend the company to friends and family.
Negative Comments
- Communication Issues: A few customers experienced communication breakdowns, leading to misunderstandings and frustration.
- Billing Disputes: Some customers disputed the company's billing practices, feeling that they were overcharged or misled about the cost of services.
- Incomplete Work: A few reviewers felt that the company did not complete the work as promised, leaving them with unresolved issues.
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