Building Trust Through Timeless Service
At Buchanan Service Company, we are proud to be a fourth-generation, family-owned and operated service company, serving the High Point, North Carolina area for over 50 years. Our commitment to excellence and customer satisfaction has earned us a reputation as a trustworthy and reliable provider of plumbing, heating and air conditioning, and drain and sewer services.
Our Core Values
At Buchanan Service Company, we operate based on a set of core values that guide our actions and decisions. We prioritize safety, quality craftsmanship, customer satisfaction, professionalism, and continuous improvement. We believe that by upholding these values, we can provide exceptional service to our customers and build lasting relationships with them.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our customers. Our plumbing services include repairs, installations, and maintenance for residential and commercial customers. Our heating and air conditioning services cover installations, repairs, and maintenance for furnaces, heat pumps, boilers, and other climate control systems. Our drain and sewer services include unclogging drains, sewer line maintenance, and other solutions to ensure your plumbing system flows smoothly.
Our Story
Our story began over 50 years ago, when our founders established Buchanan Service Company with a vision to provide top-quality services to the High Point community. Over the years, we have grown and expanded our services to meet the evolving needs of our customers. Today, we are proud to be a leading provider of plumbing, heating and air conditioning, and drain and sewer services in the region.
Our Work
We are dedicated to delivering high-quality services that exceed our customers' expectations. Our team of skilled technicians is trained to provide prompt, professional, and friendly service. We take pride in our work, and our commitment to excellence has earned us a reputation as a trustworthy and reliable service provider.
Overview
The majority of the reviews are overwhelmingly positive, with customers praising Buchanan Service Co. for their excellent service, professionalism, and fair pricing.
Positive Experiences
- Multiple customers have praised the company's prompt response, professionalism, and courteous service.
- Many reviewers have mentioned that the company's prices are fair and reasonable.
- The technicians are knowledgeable, efficient, and clean up after their work is completed.
- The company is responsive, and the staff is friendly and courteous.
- Several customers have mentioned that they would highly recommend the company to anyone.
Negative Experience
- One reviewer, Shiny Lara Croft, had a negative experience with the company, stating that they took advantage of her elderly father with dementia by overcharging him for AC unit repairs.
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