Our Vision & Values
At Good Hope Animal Hospital, we believe in building lasting relationships with our furry friends and their human companions. We are passionate about providing compassionate, individualized veterinary care that fosters a healthy and fulfilling life for every pet. Our core values of empathy, excellence, and comprehensive care guide everything we do.
Our Mission
Our mission is to partner with pet owners in Mechanicsburg, Harrisburg, and Carlisle to:
- Prevent illness and promote well-being through preventative care and vaccinations.
- Diagnose and treat illnesses and injuries with expertise and compassion.
- Provide pain management and support throughout the aging process.
- Offer comprehensive medical, surgical, and dental care tailored to each pet's unique needs.
Meet Our Experienced Team
Our team of skilled and passionate veterinarians, technicians, and support staff are dedicated to delivering exceptional care and building strong client relationships. Each member is highly trained and experienced in their respective fields, and they are committed to providing gentle, compassionate, and personalized attention to every patient.
Our Services
Good Hope Animal Hospital offers a wide range of services to cater to your pet's needs at every stage of life. These include:
- Preventative Care: Regular check-ups, vaccinations, parasite prevention, dental care, and nutritional guidance.
- Medical & Surgical Care: Treatment for illnesses and injuries, surgical procedures, and advanced diagnostics.
- Wellness & Specialty Care: Pet wellness plans, x-rays, ultrasound, pain management, and behavioral consultations.
- Pet Wellness Programs: Healthy pet food options, weight management plans, and boarding and daycare services.
Poor Service and Quality of Care
Janet Aldrich gave the hospital 1 star and expressed extreme disappointment with the service. She has been taking her dog to the hospital since 2010 but has noticed a significant decline in quality since the hospital was sold to a corporation and rates were doubled. When her dog became sick, she was told to cancel her appointment and was not seen until several days later. The hospital also suggested she take her dog to an emergency animal clinic instead of providing emergency care.
Mixed Reviews for Quality of Care
Jakob Waugh gave the hospital 4 stars and praised the veterinarian, Dr. Weekes, for his care and concern for their pet's well-being. Steve gave the hospital 3 stars and lamented the decline in quality since the hospital was sold. He felt that the staff was unfriendly, the doctors were rushed, and they focused on making a profit rather than providing quality care. On the other hand, several reviewers praised the hospital, including Joe Baxter, Rebecca Thompson, Leslie Frey, and Michele Fama, who gave the hospital 5 stars. They noted the hospital's friendly staff, thoroughness, and compassion.
Health Concerns and Accusations
Logan Mellott gave the hospital 1 star and accused them of killing their 7-month-old cat, Loki. The hospital claimed that the cat flatlined after being given anesthesia, but Logan suspected that this was not the case and believed that the hospital was at fault.
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