Protecting Your Future, One Policy at a Time.
Our Commitment to Customer Service
At Fernando Frias State Farm Agency, we take pride in providing exceptional customer service and personalized insurance solutions to the residents of Fair Lawn, Bergen County, and beyond. Our dedicated team of professionals is committed to understanding your unique needs and offering tailored insurance plans to meet your individual requirements. We believe in building lasting relationships with our clients and ensuring their peace of mind.
Our Expertise and Services
We offer a comprehensive portfolio of insurance products to protect you and your loved ones against financial risks. Our services include:
Personal Insurance
- Auto Insurance - Comprehensive coverage for your vehicle, with personalized plans to fit your driving habits and budget.
- Homeowners/Renters Insurance - Protection for your home or rental property, ensuring financial security in case of damage, theft, or disaster.
- Condo Insurance - Customized plans to protect your investment in your condominium.
- Renters Insurance - Affordable coverage for your belongings and living expenses in case of unexpected events.
Business Insurance
- Business Insurance - Comprehensive plans tailored to your industry, offering protection against financial losses and liabilities.
Life and Health Insurance
- Life Insurance - Secure the future of your loved ones with personalized life insurance policies.
- Health Insurance - Access to quality healthcare services with flexible plans to suit your needs.
Additional Services
- Notary Public services are available to our existing and non-existing policyholders.
- We offer Spanish-language assistance to better serve our diverse community.
Our Promise
At Fernando Frias State Farm Agency, we are dedicated to:
- Providing personalized attention and guidance to every client.
- Offering competitive rates and transparent coverage options.
- Explaining insurance policies clearly and simply.
- Responding promptly to your inquiries and addressing your concerns.
Contact Us Today
We invite you to contact us to schedule a free quote review and learn how we can help you achieve peace of mind and financial security. Our office is conveniently located in Fair Lawn, New Jersey, and we are proudly serving the surrounding communities.
Insurer and Agency Performance
The majority of customers have had positive experiences with State Farm and the agency representatives they dealt with. Many reviewers praised the expertise, professionalism, and patient nature of agents such as Caroline, Fernando, and Yari, who provided helpful guidance and advice throughout the policy-issuance process. Reviewers appreciated the time taken to explain policies, the provision of multiple options, and the effort to save them money.
Communication and Office Operations
However, a few customers raised concerns about communication and office operations. Some reviewers experienced difficulty in scheduling appointments or getting through to agents via phone or email. This led to frustration and dissatisfaction.
Policy Cancellation and Renewal
There were also issues surrounding policy cancellation and renewal. One reviewer was advised to cancel their policy and then faced difficulties when trying to reactivate it. Another reviewer was denied a new policy due to having a "bad rap" with State Farm, which they attributed to the agency's own advice.
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