Trust us to keep you cool!
At Key to Cool, we understand that welcoming an air conditioning company into your home requires faith that you'll receive caring customer service and second-to-none workmanship. That's why we strive to provide both. Whether you need an emergency air conditioner repair or a new AC installation, you can put your trust in our team to satisfy all your comfort needs.
We pride ourselves on being a family-owned and operated business, licensed and insured, with decades of experience in the HVAC industry. Our goal is to provide efficient residential and commercial HVAC solutions that result in complete customer satisfaction. We believe an educated customer is the best customer, and we maintain excellent communication with our customers, explaining what we do to ensure your comfort and peace of mind.
Our Services
Our comfort is our priority, day and night. We understand that an effective air conditioning system can be a matter of life and death in Naples, Florida. That's why we offer 24/7 emergency AC repair services. Our experienced service technicians can complete most air conditioner repairs in one visit. Our other services include but aren't limited to:
- Residential HVAC services and residential new constructions
- Small business/light commercial HVAC services
- Air conditioner installations, repairs, and replacements
- Ductless mini-split installations, repairs, and replacements
- Biannual preventive maintenance program
- Carry and install indoor air quality products, including dehumidifiers
- Duct cleaning and sanitizing services
- Energy calculations through a third-party
- Controls and thermostats, including Wi-Fi thermostats
Why Choose Key to Cool
We promote a family culture and provide a personalized experience. We're a trustworthy company that performs employee background checks. We offer a one-year labor warranty on all air conditioning installations and provide a 100-percent customer satisfaction guarantee. Our core values are passion, honesty, quality, commitment, and teamwork. Our NATE-certified service technicians take part in continuous training, and we're a Trane Comfort Specialist that services all makes and models. Our team of comfort specialists and service technicians speaks Spanish, and we're here to help you with all of your cooling needs.
Our History
Kevin Pastor founded Key to Cool in June of 2006, and he remains continually involved in the day-to-day operations. Based in Naples, Florida, Key to Cool is a family-owned and operated company that's licensed and insured. We have decades of experience in the HVAC industry, and we believe an educated customer is the best customer.
Overview
Key to Cool Air Conditioning has received overwhelmingly positive reviews from its customers. The company has been praised for its prompt, reliable, and professional service. Many customers have expressed their satisfaction with the technicians' expertise, friendliness, and willingness to go the extra mile to ensure customer satisfaction.
Positive Experiences
- Fast and efficient service
- Friendly and professional technicians
- Trustworthy and reliable company
- Skilled and knowledgeable technicians
- Competitive pricing
- Responsive customer service
- Owners and technicians are involved in the service process, ensuring high-quality work
- Company stands behind its work and ensures customer satisfaction
Negative Experience
- One customer reported a negative experience, stating that the company incorrectly identified the age of their HVAC system and recommended unnecessary repairs.
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