Trustworthy. Experienced. Quality.
At Japanese Auto Repair, we are dedicated to providing top-notch auto repair services to our customers in Suwanee, Buford, and surrounding areas. With over 30 years of experience and a team of ASE-certified technicians, we are committed to repairing your vehicle better than factory quality standards at affordable prices. Our state-of-the-art diagnostic and test equipment, supervised by a Mechanical Engineer with a Master's Degree, ensures that your vehicle receives the best care possible.
Our Story
Our journey began in 1988, and since then, we have built a reputation as the trusted dealer alternative in the area. Our highly trained technicians share our sentiment that you and your vehicle deserve only the best of care. We have served Suwanee, Georgia, and the surrounding cities for years, and our commitment to excellence has earned us a loyal customer base.
Our Services
We offer a wide range of services, including tire replacements, alignments, oil changes, brake repairs, maintenance, TPMS, suspension inspections, wiper replacements, and battery replacements. Our technicians are experts in repairing Japanese-made vehicles, including Acura, Honda, Hyundai, Infiniti, Lexus, Mazda, Mitsubishi, Nissan, Subaru, and Toyota. We use only genuine parts and provide a 12-month/12,000-mile warranty on all repairs.
Our Promise
At Japanese Auto Repair, we promise to provide you with exceptional service, quality workmanship, and transparent communication. We understand that your vehicle is a significant investment, and we will treat it with the same care and attention that we would give our own. We are committed to building long-term relationships with our customers and becoming your trusted partner for all your auto repair needs.
Our Locations
We have two convenient locations in Suwanee and Buford, making it easy for you to visit us from Johns Creek, Sugar Hill, Lawrenceville, and surrounding areas. Our locations are easily accessible, and our friendly staff will make you feel welcome and comfortable.
Get to Know Us
We encourage you to explore our website, read our testimonials, and learn more about our services. We are proud of our reputation and would be honored to serve you. Contact us today to schedule an appointment or request more information.
Overview of Reviews
The reviews of Japanese Auto Repair (JAR) are overwhelmingly positive, with many customers expressing their satisfaction with the shop's excellent customer service, quality work, and fair pricing.
Customer Service
Many reviewers praised the friendly and courteous staff at JAR, mentioning their professionalism, knowledge, and willingness to explain the repair process. Several reviewers also appreciated the shop's prompt communication and follow-up services.
Quality of Work
Multiple reviewers praised the quality of JAR's work, stating that the shop's mechanics are knowledgeable, efficient, and thorough. Some reviewers mentioned that JAR's technicians were able to diagnose and fix complex problems that other shops had missed.
Pricing
Many reviewers appreciated JAR's fair and competitive pricing, stating that the shop's prices were lower than those of dealerships or other repair shops. Some reviewers also mentioned that the shop's pricing was transparent and upfront.
Negative Experiences
A few reviewers had negative experiences with JAR, citing issues with miscommunication, incorrect quotes, and poor workmanship. However, in some cases, the shop's management was able to resolve the issues and provide satisfactory solutions.
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