Protecting Your Future, Today!
At River Valley Auto, we take pride in being your "local service station" and the go-to experts for all your vehicle's needs. With over 70 years of experience, we've evolved and improved to offer you the best auto repair experience in the West Michigan area. We're dedicated to providing outstanding "one-on-one" personal service for your vehicle, and our trained and certified staff is always happy to help you.
Our Services
At River Valley Auto, we offer a comprehensive range of services to cater to all your vehicle needs. Our services include:
- Auto Repair: From oil changes to complete engine overhauls, our certified auto service and repair technicians have the experience and cutting-edge expertise to perform a wide range of repairs and maintenance services.
- Auto Maintenance: We provide general auto maintenance services, including inspections and emissions checks, under-car services, and preventive maintenance.
- Wheels & Tires: We offer tire repair, replacement, and balancing services, as well as wheel alignment and brake services.
- Oil Changes: Our trained technicians will ensure your vehicle's engine runs smoothly and efficiently with regular oil changes.
- Import Repair: We service a wide range of imported and domestic vehicles, making us your one-stop shop for all your vehicle needs.
- Propane Filling: We offer propane filling services, saving you money by not having to exchange your tank.
NAPA Autocare
As an authorized NAPA AutoCare Center, we offer the NAPA AutoCare Peace of Mind Warranty, which provides 24-month/24,000-mile limited warranty protection on qualifying repairs and services. With over 13,000 NAPA AutoCare Centers nationwide, you can rely on our expertise and support wherever you travel.
Certified Technicians
At River Valley Auto, our auto repair technicians are ASE certified with experience in all vehicle makes, both domestic and foreign. Our professional team is dedicated to providing you with exceptional service and workmanship.
Contact Us
If you have any questions or concerns about your vehicle, our team is always here to help. We're conveniently located at 300 Northland Drive NE, Rockford, Michigan 49341, and can be reached by phone at (616) 866-4578, text at (616) 253-6846, or email at rivervalleyrockford@gmail.com. We look forward to serving you!
Exceptional Customer Experience
River Valley Auto has garnered an impressive reputation among its customers, with the majority of reviewers giving the shop a perfect 5-star rating. One common thread among the positive reviews is the exceptional customer service provided by the staff. Many reviewers praise the shop for being honest, fair, and accommodating, with some even mentioning that they have earned their trust.
Honest and Fair Pricing
Customers appreciate the transparency and honesty displayed by the shop, with some reviewers specifically mentioning that they were given accurate estimates and updates on their repairs. Others praise the staff for being friendly, knowledgeable, and patient, making them feel comfortable and confident throughout the repair process.
Quality Work and Attention to Detail
The shop's attention to detail and commitment to quality work are also highlighted in the reviews. Reviewers mention that the staff takes the time to explain repairs and diagnoses, ensures that the work is done efficiently, and follows up with customers to ensure their satisfaction.
Disappointing Experience with One Customer
Not all reviews are positive, however. One reviewer, Morgan Holliday, shares a disappointing experience with the shop. According to their review, they brought their Chrysler 200 in for an airbag light issue, but the shop incorrectly diagnosed the problem and had to repair it multiple times. The reviewer feels that the shop was not willing to make things right and would not recommend their services.
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