At K&K Towing and Recovery, we are committed to providing the best towing services in Cumming, Georgia. With over 10 years of experience in the industry, we have established ourselves as the trusted towing company in Forsyth County. Our team of certified professionals is dedicated to providing 24/7 emergency roadside assistance, towing, and recovery services to individuals and businesses alike.
Our Commitment to Excellence
We take pride in being a part of our community, which is why we are proud members of the Forsyth County Chamber of Commerce. Our commitment to excellence means that we invest in the latest technology and equipment to ensure that our services are unmatched. From winch outs to flatbed towing, we have the expertise and resources to handle any towing job.
Our Services
At K&K Towing and Recovery, we offer a wide range of services to cater to our customers' needs. Our services include:
- 24/7 Towing & Recovery: We provide emergency towing services 24 hours a day, 7 days a week, 365 days a year.
- Emergency Towing: We offer immediate assistance for stranded motorists, including winch outs, jump starts, and lockouts.
- Jump Starts: Our team is equipped to provide jump starts to vehicles in need of a boost.
- Flatbed Towing: Our flatbed trucks are designed to transport vehicles, boats, and heavy equipment safely and efficiently.
- Winch Outs: Our experts use state-of-the-art equipment to retrieve vehicles stuck in difficult terrain.
- Off-Road Recovery: We specialize in recovering vehicles stuck in mud, snow, or other off-road situations.
- Lockouts: Our team can help you regain access to your vehicle when you're locked out.
- Jump Starts: We provide jump starts to vehicles that have lost their battery power.
Why Choose Us
When choosing a towing company, it's essential to choose a team that can perform under pressure. Our certified professionals are trained to handle the most complex towing jobs, and our state-of-the-art equipment is designed to ensure the safety of our customers and their vehicles.
Our Certifications
At K&K Towing and Recovery, we are committed to upholding the highest standards of quality and professionalism. Our certifications include:
- Member of the Forsyth County Chamber of Commerce
- Member of the City of Cumming and Forsyth County Rotation List
- A+ Rating from the Better Business Bureau
Get in Touch
To learn more about our services or to schedule a tow, please call us at (678) 315-1267 or visit our website at info@kandktowingga.com. Whether you're in need of emergency roadside assistance or simply require a tow, we're here to help.
Exceptional Service
The reviews from customers who used K&K Towing and Recovery are overwhelmingly positive, with many praising the company's prompt and professional service. The drivers, including Austin and Ron, are described as helpful, courteous, and knowledgeable. Many reviewers appreciate the company's empathetic and understanding approach, particularly in emergency situations. The phone staff is also commended for being knowledgeable and reassuring.
The company's drivers are praised for their punctuality and ability to diagnose and fix problems without needing to take the vehicle to an auto repair shop. Reviewers appreciate the attention to detail and the care taken with their vehicles, with some describing the experience as "top-class" and "excellent." The company's commitment to customer satisfaction is evident, with many reviewers expressing gratitude and recommending the company to others.
Concerns and Complaints
However, not all reviews are positive. Two reviewers expressed concerns about the company's practices, with one describing damage to their yard and the other experiencing a botched tow job that resulted in expensive damage to their vehicle.
The reviewer who experienced damage to their yard was charged a higher price than initially quoted, and the driver's employer did not take responsibility for the damage. The reviewer was also threatened by the driver and his girlfriend, who claimed they would not pay for the damage.
The other reviewer's experience was disappointing because the company did not lift their truck correctly, resulting in bent rims. The reviewer felt that the company's representative had given bad advice, which contributed to the problem.
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