Empowering innovation, bridging the digital divide with excellence
At Total EyeCare, PC, we are dedicated to providing high-quality eye health examinations and exceptional patient care. Our optometry office is located inside EyeMart, next to David's Bridal, and we are proud to serve the Billings community and the surrounding areas. Our mission is to exceed our patients' expectations by providing the latest technology and training in a friendly and welcoming environment.
Our Commitment to Excellence
We are committed to delivering the highest quality care to each and every patient who walks through our doors. Our team of experienced optometrists and staff are dedicated to staying current with the latest advancements in optometry and ophthalmology. We believe that every patient deserves a personalized approach to their eye health, and we take the time to understand each patient's unique needs and concerns.
Our Services
At Total EyeCare, PC, we offer a wide range of services to meet your eye care needs. Our services include:
- Eye Exams: Comprehensive eye exams for patients of all ages, from infants to adults.
- Contact Lens Fittings: Customized contact lens fittings to ensure a perfect fit and optimal vision.
- Infant and Pediatric Care: Specialized eye exams and care for infants and children.
- Optomap Retinal Imaging: A non-invasive, dilation-free technology to examine the condition of our patients' eyes.
- Eye Disease Treatment: Treatment for a wide variety of eye conditions, including allergies, dry eyes, infections, and foreign body removals.
Meet Our Providers
We are proud to have two highly experienced optometrists on our team:
- Dr. Jacqueline Brown, OD: Dr. Brown obtained her Optometry doctorate degree from the University of Waterloo andcompleted a residency in ocular disease. She is a fellow of the American Academy of Optometry and specializes in cornea & contact lens.
- Dr. Jessica Peel: Dr. Peel received her graduate degree in Optometry from Pacific University College of Optometry and her undergraduate degree in Biology from Dickinson State University. She enjoys making personal connections with her patients and loves working at Total EyeCare because of the positive and caring environment.
Our Philosophy
At Total EyeCare, PC, we believe that eye care is not just about correcting vision, but also about understanding and addressing the unique needs and concerns of each patient. We strive to create a warm and welcoming environment where patients feel comfortable and cared for. We believe that every patient deserves exceptional care, and we are committed to exceeding your expectations.
Schedule Your Appointment
We understand that life can get busy, which is why we offer easy online scheduling and same-day appointments. We also welcome walk-ins and are here to serve you Monday through Friday from 8:30 am to 5:00 pm, and Saturday from 9:00 am to 1:00 pm.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Total Eye Care. Some customers praised the exceptional service, thorough eye exams, and friendly staff, while others expressed disappointment with the quality of care and issue-resolution.
Positive Comments
Many reviewers appreciated the courteous and knowledgeable staff, including the doctors and opticians. They praised the clinics' thoroughness and ability to explain complex issues in an understandable way. Some also mentioned the easy appointment scheduling and comfortable waiting areas.
Negative Comments
A few reviewers reported issues with the quality of care. One customer mentioned that the lenses were not accurately measured, and another reported that their glasses did not correct their vision properly. Another reviewer was unhappy with the delayed start of the appointment.
Recurring Issues
Some common issues mentioned across multiple reviews include delayed appointments, inaccurate lens measurements, and difficulties with glasses fitting. On the other hand, customer service and staff friendliness were consistently praised.
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