ONE CALL. ONE COMPANY. A Family Business You Can Trust
At Joseph Frederick & Sons, we are a family-owned and operated business that has been providing top-notch HVAC, plumbing, and electrical services to the Delaware Valley area for over 76 years. With a rich history and a commitment to excellence, we have built a reputation for reliability, quality, and outstanding customer service.
Our History
Founded in 1947 by Joseph Frederick, our company started as a small plumbing business in Brack-Ex. Over the years, we have grown into a multimillion-dollar organization, expanding our services to include heating, cooling, and electrical solutions. Despite the challenges faced during the transition from the second to the third generation, we have thrived by maintaining the values of hard work and strong ethics upheld by our grandfather.
Our Mission
Our mission is to provide exceptional service, quality workmanship, and unparalleled customer satisfaction. We strive to build long-term relationships with our customers, earning their trust and loyalty by consistently delivering high-quality solutions that meet their unique needs.
Our Services
We offer a wide range of services, including:
- HVAC: air conditioning, heating, and indoor air quality solutions
- Plumbing: drain cleaning, faucet repairs, garbage disposals, and more
- Electrical: electrical panel upgrades, ceiling fan installations, and whole-house generator installations
Our team of highly trained technicians is dedicated to providing prompt, professional, and courteous service. We understand the importance of getting the job done right the first time, and we guarantee 100% customer satisfaction.
Our Values
At Joseph Frederick & Sons, we pride ourselves on our core values:
- Hard work and strong ethics
- Commitment to outstanding customer service
- Continuous employee education and training
- Respect for our customers' time and property
- A passion for delivering exceptional results
Why Choose Us?
When you choose Joseph Frederick & Sons, you can expect:
- On-time service, every time
- Highly trained and experienced technicians
- Competitive rates and financing options
- 100% satisfaction guarantee
- Respect for your time and property
Our Service Area
We proudly serve the Delaware Valley area, including Bear, Brandywine, Claymont, Elsmere, Fairfax, Greenville, Hockessin, Kennett Square, Landenberg, Middletown, New Castle, Newark, Newport, Pike Creek, and surrounding areas.
Overview of Joseph Frederick & Sons
Joseph Frederick & Sons has received overwhelmingly positive reviews from their customers. The company has demonstrated exceptional professionalism, expertise, and commitment to providing top-notch services.
Praises for Technicians and Services
Customers have praised the company's technicians, such as Donovan, Lukas, Cameron, and Aaron, for their knowledge, professionalism, and courteousness. The technicians have been commended for explaining their work, answering questions, and providing excellent advice.
The company's commitment to customer satisfaction is evident in their prompt response to service calls, flexible scheduling, and tailored solutions to meet customers' needs. The office staff has been praised for their friendliness, knowledge, and responsiveness.
Appreciation for Quality Work
Customers have expressed appreciation for the quality of work performed by Joseph Frederick & Sons. The company's technicians have been praised for their attention to detail, thoroughness, and ability to solve problems efficiently.
Testimonials and Recommendations
Many customers have expressed their satisfaction with the services received, stating that they would recommend Joseph Frederick & Sons to others. Some customers have been impressed by the company's dedication to providing excellent customer service, citing examples of technicians going above and beyond to ensure their satisfaction.
Isolated Incident
One reviewer expressed frustration with a company driver's reckless driving behavior, which led to a negative experience. However, this incident appears to be an isolated event and does not reflect the company's overall reputation.
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