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At TheKey, we understand that aging is a natural part of life, and it's essential to prioritize our well-being as we grow older. As a trusted leader in home care, we're dedicated to providing personalized, comprehensive care that empowers individuals to live their best lives at home. With over 20 years of experience, we've become the nation's largest and most trusted care provider, serving over 120,000 clients and counting.
We believe that every individual deserves access to quality care, and our team of expertly trained caregivers, backed by a dedicated Care Team of in-house experts, delivers just that. Our Caregivers are not just caregivers - they're partners in our mission to transform home care through human-centered, technology-powered services.
Our Services
At TheKey, we offer a wide range of services designed to meet the unique needs of each individual. From Respite Care to Skilled Nursing, we've got you covered. Whether you need support with daily living tasks, memory care, or specialized care for complex medical conditions, our team is here to guide you every step of the way.
Our Approach
At TheKey, we're passionate about empowering individuals to live their best lives at home. Our approach is built on the principles of Whole Care for the Whole Person, emphasizing a balanced approach to physical, emotional, and spiritual well-being. By providing personalized Care Plans, expertly trained Caregivers, and seamless communication, we ensure that every individual receives the support they need to thrive.
Caregivers
Our Caregivers are more than just caregivers - they're partners in our mission to transform home care. With over 15,000 Caregivers and 15 million hours of care annually, we're proud to have one of the largest and most experienced teams in the industry.
Our Mission
At TheKey, our mission is to revolutionize the way the world ages. We're committed to providing expert care, innovative technology, and human-centered support to empower individuals to live their best lives at home.
Overview of Reviews
Gentle Home Services has received a mixed response from its clients, with two reviewers expressing extreme satisfaction and one reviewer expressing extreme dissatisfaction.
Positive Experiences
Both Gina Giancola-Knight and Emma Jean have had very positive experiences with Gentle Home Services. They praise the agency's ability to provide top-notch caregivers who cater to the specific needs of the entire family. They also commend the owners and staff for their professionalism, respect, and quality of care.
Negative Experience
Sarah Marotta, on the other hand, has had a very negative experience with Gentle Home Services. She claims that the agency prioritized profits over providing quality care to her family member, a hospice patient. She accuses the agency of sending unqualified caregivers who were unable to meet her family member's specific needs, and of failing to communicate with her family about the patient's changing needs.
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