Caring for Your Family is our Family Business
Our Story
At Riley Funeral Home, we know that losing a loved one can be a difficult time. That's why we're here to help you navigate the process of saying goodbye with dignity and respect. For over 60 years, we've been serving the Lansing community with compassion, care, and professionalism. As a family-owned funeral home, we're dedicated to providing personalized service to each and every family we serve.
Our Mission
Our mission is to provide exceptional funeral services that honor the lives of those who have passed, while supporting their loved ones through a difficult time. We strive to create a warm and comforting environment where families can come together to celebrate the life of their loved one. Our experienced staff is committed to providing guidance and support every step of the way, ensuring that every detail is taken care of with care and compassion.
Our Services
At Riley Funeral Home, we offer a range of funeral services to meet the unique needs of each family we serve. Our traditional funeral services include visitations, viewings, and memorial services, tailored to the specific needs and preferences of your loved one. We also offer cremation services, providing a dignified and respectful way to celebrate the life of your loved one. Our price guide and merchandise options are designed to accommodate a range of budgets and preferences, ensuring that every family can find a fitting way to honor their loved one.
Plan Ahead
Planning ahead can be a difficult task, but it's an important step in ensuring that your final wishes are respected and your loved ones are protected from unnecessary burden. At Riley Funeral Home, we encourage families to take control of their funeral planning, ensuring that their wishes are respected and their loved ones are protected. Our pre-planning form and resources are designed to make the planning process as easy and straightforward as possible.
Overall Impression
Riley Funeral Home has received predominantly positive reviews, with many customers praising the funeral home's compassionate and professional staff, efficient service, and reasonable prices.
Positive Experiences
Many reviewers have expressed their gratitude towards the funeral home's staff, highlighting their kindness, warmth, and supportive nature during difficult times. The staff's ability to accommodate special requests, such as allowing family members to spend extra time with their loved ones, has been particularly appreciated. The funeral home's efficiency and promptness in handling arrangements and providing necessary documents have also been praised.
Negative Experiences
However, a few reviewers have reported negative experiences, including instances of lost personal items and poor communication. One reviewer expressed disappointment and frustration with the funeral home's delayed cremation process, and another reviewer reported rudeness from the staff.
Specific Praise for Staff
Several reviewers have specifically praised the funeral home's staff, including Mr. Riley and Mr. Butler, for their exceptional service and kindness. The staff's ability to provide emotional support during difficult times has been particularly appreciated.
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