A Tradition of Expertise and Client Care Since 1983
Founded in 1983, Baughan's Financial Services has been a trusted pillar of financial guidance and support for individuals and businesses in the Mechanicsville and Hanover County area. Led by Robert E. Moorhouse, CPA, we have established ourselves as the premier accounting firm in the region, known for our personalized approach and unwavering commitment to client success.
What Sets Us Apart?
Our team is more than just numbers and reports. We treat every client like family, proactively listening to their financial concerns and developing tailored solutions to meet their unique needs. We're passionate about simplifying the financial landscape for our clients, offering a comprehensive array of services designed to maximize their financial potential and ensure their financial security.
Individual Tax Services
- Comprehensive tax preparation and filing assistance for individuals
- Maximizing refunds and minimizing tax liability
- Expertise in filing complex tax returns, including overseas income and multiple investments
Business Services
- Comprehensive accounting solutions for businesses of all sizes
- Financial planning and consulting
- Business setup and financial statement preparation
- Payroll and bookkeeping services
- Strategic guidance on tax planning, financial growth, and risk management
Our Commitment
We are committed to:
- Client-centered approach: We prioritize open communication and collaboration, working in partnership with our clients to achieve their financial goals.
- Expertise and integrity: Our team consists of highly qualified and experienced professionals who adhere to the highest ethical standards.
- Constant communication: We provide clear explanations and regular updates throughout the engagement.
- Timeliness and efficiency: We value your time and deliver results in a timely and efficient manner.
Choosing Baughan's Financial Services means
- Access to personalized and tailored financial guidance
- Representation by experienced and passionate professionals
- Comprehensive services that address your unique needs
- Ongoing support and proactive communication
- A trusted partner who genuinely cares about your financial success
Poor Customer Service and Lack of Communication
Several reviewers have expressed disappointment and frustration with Baughan's Financial Services, citing poor customer service, lack of communication, and ineffective tax preparation. Many reviewers have experienced difficulties in getting their taxes prepared, with some even having to filed extensions or re-do their taxes due to errors or failure to complete the process on time.
Reviewers have criticized the company for their lack of communication, with many saying that they were not kept informed about the status of their taxes or had their concerns dismissed or ignored. Some reviewers have also accused the company of being snobby and unhelpful, with one reviewer stating that they were met with rudeness over the phone.
Additionally, many reviewers have expressed disappointment in the company's decline in service over the past couple of years, with some even saying that they have had to take their business elsewhere. Reviewers have also criticized the company's outdated and inconvenient methods of operation, such as requiring clients to drop off paperwork and not allowing them to complete taxes with a CPA.
Unprofessional and Incompetent Behavior
Some reviewers have also reported unprofessional and incompetent behavior from the company's employees. One reviewer had to deal with a rude CPA, while another reviewer had to insist on getting back their paperwork to fix issues caused by the company's mistakes.
Negative Experiences
Reviewers have had a wide range of negative experiences with Baughan's Financial Services, from poor communication and lack of progress on their taxes to errors and incompetence. Many reviewers have stated that they would not recommend the company to others.
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