East-West Animal Hospital was established in 2010 by Dr. Linda Register with the goal of providing the best patient care possible using the best of Western Medicine, alternative medicine, and Chinese Medicine. Our primary focus is patient wellness and proactively preventing disease. Our veterinarians and staff are dedicated to providing a Fear Free experience for our patients and families, using the best of Eastern and Western veterinary medicine.
Services
At East-West Animal Hospital, we offer a wide range of services designed to meet the unique needs of your furry family member. Our services include:
Acupuncture & TCVM
- What to Expect with TCVM
- Types of Acupuncture Techniques
Behavior
- What's a Dental Grade?
- Products to Help Prevent Dental Disease
- Other Dental Conditions
Laboratory & Diagnostics
- Laboratory X-ray / Radiographic Diagnostics
- Microchips
- MLS Laser Therapy
- Modified Vaccine Protocol
- Titers & Medical Exemption Letters
- Stance Analysis
- Surgery
- Ultrasound, Echo & Endoscopy with Dr. Ludlow
- Wellness - Preventative Care Plans
Client / Patient Center
- Client Center > Annual Client Form & Hospital Policies
- Pet & Pet Parent Social Media Agreement
- Payment Options
- Patient Center > Pet Information Pre-Visit Questionnaire (PVQ)
- Behavior Questionnaires
- Admit & Anesthesia Release
- Admit & Non-Anesthetic Release
At East-West Animal Hospital, we understand that your pet is your family member, and we care about them too! Our veterinarians and staff are highly trained in medical knowledge of general pet health, vaccines, preventive health care & medications, senior health care, dental care, and so much more!
What Sets Us Apart
At East-West Animal Hospital, we strive to minimize patient and pet parent stress as much as possible by providing a calming and Fear Free atmosphere with personalized techniques when addressing patient care. Our Fear Free approach means we focus on providing a stress-free experience for your pet, making their visit to the hospital a positive one.
Our Mission
Our primary goal is patient care, client satisfaction, and team support. We strive daily to achieve the most accurate and complete medical care for your furry family member. We take extensive time and care in providing our team with continuing education to provide the best care.
Our Commitment
At East-West Animal Hospital, we are committed to providing the best patient care possible, using the best of Western and Eastern veterinary medicine. We recognize that every pet is unique and deserves personalized care. We take the time to understand your pet's specific needs and tailor our approach to provide the best possible outcome.
Staff and Communication
Reviews praise the nice and caring staff at East West Animal Hospital. Some reviewers appreciate the professionalism and sincere concern shown by Dr. Register and her team.
Positive Experiences
Several reviewers report having positive experiences at the hospital, citing clear communication, thorough care plans, and a calm and organized atmosphere. Some reviewers also appreciate the Fear-Free techniques used by the staff, which helped to reduce their pets' stress levels.
Convenience and Location
The hospital's convenient location and ability to accommodate same-day appointments are also mentioned as positives.
Issues with Billing and Communication
However, some reviewers express frustration with billing and communication issues. One reviewer was overcharged for a procedure and had to teach themselves how to do it correctly after the hospital failed to do so. Another reviewer was disappointed with the hospital's refusal to confirm a heartworm negative test, resulting in additional costs.
Covid-19 Policies
One reviewer expresses frustration with the hospital's curb-side only policy during the Covid-19 pandemic, feeling that it was overly conservative and inconvenient.
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