WE INSURE ALL DRIVERS, NO MATTER YOUR CREDIT
At Talro Insurance Agency, we have been serving the greater Chicagoland area for over 50 years. Our experienced staff is dedicated to providing top-notch service to our customers, with a focus on building strong relationships and offering tailored solutions to meet your unique needs.
Our Services
At Talro Insurance Agency, we offer a comprehensive range of services to meet your insurance needs. Our portfolio of services includes:
- Auto Insurance: We provide auto insurance coverage for all drivers, regardless of their driving record. Whether you have a spotless record or a less-than-perfect record, we can help you find a policy that meets your needs.
- SR-22 Insurance: If you've had your license suspended or revoked, we can help you obtain an SR-22 insurance policy to get you back on the road legally.
- Make a Payment: We offer quick and easy online payments for your convenience. You can also make payments in person at one of our many locations.
Our Locations
We have multiple locations throughout the Chicagoland area, making it easy for you to stop by and visit us in person. Our friendly staff is always happy to assist you with any questions or concerns you may have.
- 4900 W. Belmont, Chicago, IL 60641
- 6245 S. Pulaski, Chicago, IL 60629
- 1055 N. Green Bay Rd, Waukegan, IL 60085
- 819 W Jefferson St, Joliet, IL 60435
Our Payment Centers
We understand that it can be inconvenient to make a payment in person. That's why we have hundreds of payment centers scattered throughout our coverage area. Use our Google Maps locator to find the one nearest you.
Contact Us
At Talro Insurance Agency, we're committed to providing exceptional service to our customers. If you have any questions or concerns, please don't hesitate to contact us. You can reach us by phone at 773-205-8255 or by email at sales@talro.com.
About Our Online Payments
Our online payment system is designed to make it easy for you to pay your insurance premiums on time. Simply log in to your account, select the payment option that works best for you, and confirm your payment. You will receive an email confirmation with your payment details.
Insurance Service
The reviews on Talro Auto Insurance Company show a mixed bag of experiences. Positive Experiences abound, with many customers expressing satisfaction with the service they received. They praise the friendly and efficient representatives, such as Beatriz, Romina, Leticia, Cassandra, Sally, Nelida, and Nelly, who were able to resolve their issues promptly and professionally.
Negative Experiences also surface, however, with some customers expressing dissatisfaction with the service they received. Some reported difficulties with payment processing, rude staff, and limitations with the insurance policies offered. John May, for instance, noted that the company's insurance limitations were a drawback. Christopher Wilmot and Jasmine Ray shared horrific experiences, citing denial of claims and poor customer service.
Corporate Culture and Policy
One review, by James Jg Tate, highlighted a concerning aspect of the company's policy: poor customer service and dismissive attitude towards customers. This incident led him to question the integrity of the company and ultimately switch to a different provider.
Managerial Accountability
Author Diva Coleman pointed out the exceptional professionalism of Sally Valentin, who demonstrated kindness and compassion during a particularly difficult time in her life. This kind of exemplary service warrants recognition and commendation from management.
Call to Action
Based on these reviews, it is essential for the company to address the negative experiences and improve its customer service. The company should prioritize the development of its staff, focusing on building strong relationships with its customers. With excellent service and fair policies, Talro Auto Insurance Company may thrive and become a trusted provider in the industry.
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