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A Trusted Partner for Your Insurance Needs in Plant City, FL

Crosby Insurance is a local agency dedicated to providing personalized insurance solutions to individuals and families in Plant City, Florida. Founded on the principles of integrity, expertise, and personalized customer care, we've been helping our community navigate the complexities of insurance with confidence since 1982.

Our Team - Committed to Your Protection

Led by experienced agent Rob Crosby, our team understands that every individual and family has unique insurance needs. We take the time to listen to your concerns, assess your risks, and recommend a customized insurance plan to protect what matters most.

Comprehensive Coverage - Tailored to Your Needs

We offer a comprehensive range of insurance products to cater to various needs, including:

- Auto Insurance: Buckle up for peace of mind with customized auto coverage that adapts to your unique driving habits and budget.

- Homeowners Insurance: Protect your home and belongings from unexpected events with our reliable homeowners insurance.

- Renters Insurance: Secure your personal belongings and peace of mind while renting an apartment or house.

- Life Insurance: Provide financial security for your loved ones in the event of your passing with personalized life insurance plans.

More Than Just Insurance - We're Your Partner

At Crosby Insurance, we believe in building relationships with our clients. We are committed to:

  • Transparency: We provide clear and concise information about your coverage and claims process.
  • Accessibility: Our office is easily accessible, and we offer online options for quotes, payments, and claims management.
  • Professionalism: Our team of experienced agents is dedicated to providing personalized and responsive service.

Start Your Journey to Financial Security Today

Contact Crosby Insurance today for a personalized quote and to discuss your unique insurance needs. Get the peace of mind that comes with knowing you're protected by a reliable insurance partner.

Reviews
Positive: The positive comments emphasize the excellent customer service, friendly and knowledgeable staff, and fair policies offered by State Farm
Negative: The negative comments highlight the company's poor handling of customer issues, including ignoring calls, failing to follow through on promises, and unprofessional response times

Bad Experiences

Two customers, Luis Martinez and Jacob Driggers, have had extremely poor experiences with State Farm. They both gave the company 1-star ratings. Luis stated that State Farm ignored his calls and never followed through on their promises, even attempting to deceive him about a policy he didn't sign up for. Jacob had been a customer for 24 years, but after filing a claim, he experienced unprofessional response times, delays in repairs, and unhelpful local agents.

Good Experiences

Six customers, Rick Johnson, Pogosucks, Pam Johns, Jodie Bozeman, Scott Cummins, and Beth Nickles, had excellent experiences with State Farm. They all gave the company 5-star ratings. They praised the knowledgeable and helpful staff, quick responses to questions, and exceptional customer service.

However, one customer, Debbie Compton, had a negative experience, also giving the company 1-star rating. She received a cancellation threat due to an office mistake and expressed disappointment, citing that Melissa, a previous employee, had been the best part of the office.

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