Trust Us to Handle Your Plumbing Needs
At Plumbing 911, we're proud to be a family-owned and operated business serving Medina, Stark, Portage, Summit, Cuyahoga, Lake, Sandusky, Erie, Huron, Ottawa, and Seneca counties. With years of experience in the industry, we've built a reputation for providing top-notch plumbing services to our customers. Our team of skilled technicians is dedicated to providing exceptional service, and we're committed to ensuring that every customer is completely satisfied with our work.
Our Services
We offer a wide range of plumbing services, including residential and commercial plumbing, drain cleaning, emergency plumbing, excavating, faucet installation, frozen water line repair, garbage disposal installation, gas leak detection, and more. Our team is equipped with the latest technology and tools to handle any plumbing issue, from leaky faucets to sewer excavation. We're licensed, insured, and bonded, giving you peace of mind knowing that your plumbing needs are in good hands.
Our Mission Statement
At Plumbing 911, our mission is to provide exceptional plumbing services to our customers while maintaining the highest level of integrity, honesty, and craftsmanship. We're committed to building long-term relationships with our customers, and we strive to ensure that every customer is completely satisfied with our work.
Our Values
We believe in honesty, integrity, and craftsmanship. We're dedicated to providing exceptional service, and we're committed to being there when you need us. We're a locally owned and operated business, and we're proud to be a part of our community. We believe in supporting small businesses and giving back to our community.
Get to Know Us
At Plumbing 911, we're not just plumbers - we're a team of dedicated professionals who care about our customers and our community. We're proud to be a family-owned and operated business, and we're committed to providing exceptional service to our customers. We're licensed, insured, and bonded, and we're dedicated to ensuring that every customer is completely satisfied with our work.
General Impression
The reviews of Plumbing 911 are predominantly positive, with many customers praising the company's promptness, professionalism, and quality of work. However, there are also some negative reviews that highlight issues with pricing and communication.
Communication Issues
Some customers have complained about miscommunication or unclear estimates, with one reviewer mentioning that the company changed the estimate mid-contract and increased the price significantly. Another reviewer warned about the company's potential scams.
Work Quality and Professionalism
On the other hand, many reviewers have praised the professionalism and work quality of the company's technicians. Many reviewers have praised the company's flexibility, promptness, and willingness to explain the work and costs involved. Some reviewers have also praised the company's customer service, citing friendly and courteous staff.
Cost and Pricing
Some reviewers have complained about high prices, with one reviewer mentioning that the company charged $89 for a quote. Another reviewer estimated that the company's estimates were inflated, while one reviewer felt that the company engaged in questionable business practices.
Overall Satisfaction
Overall, the reviews suggest that Plumbing 911 has a solid reputation for quality work and good customer service. However, some customers have experienced issues with pricing and communication, which may have affected their satisfaction with the company.
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