Protect Your World with SMI Insurance Agency
Welcome to SMI Insurance Agency, a leading provider of insurance services in Texas and surrounding areas. With over 40 years of experience, we have built a reputation for delivering exceptional customer service, competitive rates, and tailored insurance solutions to individuals, families, and businesses.
Our Story
SMI Insurance Agency was founded on January 1, 1981, in a small corner office in Galveston, Texas. Our humble beginnings were made possible by the generosity of our founder's parents, who offered us half of their building to establish our first location. Over the years, we have grown and expanded our operations, moving to a larger space and increasing our staff to 12 employees. Through it all, we have remained committed to our core values of integrity, honesty, and respect, and have credited our success to the guidance of a higher power.
Our Mission
At SMI Insurance Agency, our mission is to help people and businesses throughout the world realize their full potential. We strive to provide personalized insurance solutions that meet the unique needs of our clients, and to deliver exceptional customer service that exceeds their expectations. Our team of experienced insurance professionals is dedicated to helping you navigate the complexities of insurance, and to finding the right coverage for your specific situation.
Our Services
We offer a wide range of insurance services, including:
- Home Insurance: Protect your home and personal belongings with our comprehensive home insurance policies.
- Rental Insurance: Get affordable coverage for your personal property and liability with our renters insurance policies.
- Auto Insurance: From personal cars to commercial vehicles, we offer competitive rates and tailored coverage options.
- Boat Insurance: Protect your watercraft and equipment with our specialized boat insurance policies.
- Property Insurance: Whether you own a commercial property or a personal residence, we have the insurance solutions to protect your investment.
- Commercial Insurance: From liability coverage to equipment policies, we have the expertise to protect your business.
We also offer a variety of specialized policies, including flood insurance, windstorm insurance, fire insurance, and more. With SMI Insurance Agency, you can trust that you're getting the right coverage for your specific needs.
SMI Insurance Agency Review Summary
This section discusses the overall experience of customers who have interacted with SMI Insurance Agency. Customer Feedback and Experiences
Some customers have had a positive experience with SMI Insurance Agency. They found the agents to be warm, friendly, and knowledgeable, providing exceptional service. A customer praises the agency, stating it is the best agency on the island, and their agent goes above and beyond to assist. Another customer is grateful for the agency's top-notch insurance agents who take care of their multiple homes.
Unfortunately, not all customers have had a positive experience. A few customers have expressed disappointment and frustration with SMI Insurance Agency. One customer reported a lack of professionalism from their agent, Kitty Chavarria, who failed to respond to their emails and phone calls in a timely manner and even asked for the same information twice. Another customer was unhappy with their policy renewal experience. Their agent failed to respond to their calls and emails, and the customer was forced to spend their time looking for new coverage.
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