At Roadrunner Auto Service & Towing, we understand the importance of providing top-notch emergency roadside assistance, auto repair, and junk car buying services to the residents of Modesto, CA. Our team of experts is dedicated to delivering exceptional services that cater to the unique needs of our clients. With our 24/7 emergency roadside assistance, you can rest assured that we'll be there to help you in your time of need.
Our Services
Our comprehensive range of services is designed to provide you with a one-stop solution for all your automotive needs. Whether you're stranded on the side of the road, need auto repair services, or want to sell your junk car, we're here to help. Our services include:
- Emergency Roadside Assistance: We provide 24/7 emergency roadside assistance, including towing, jump starts, flat tire repairs, gas delivery, and lockout assistance.
- Auto Repair: Our team of experts offers a wide range of auto repair services, including tire repairs, brake repairs, and suspension repairs.
- Junk Car Buying: We offer cash for cars, towing, and junk car removal services to help you get rid of your old vehicle and make some extra cash.
Our Mission
At Roadrunner Auto Service & Towing, our mission is to provide exceptional services that exceed our clients' expectations. We strive to build long-term relationships with our clients by delivering prompt, reliable, and affordable services. Our team of experts is dedicated to providing you with a hassle-free experience, ensuring that you're back on the road in no time.
Why Choose Us
There are many reasons why you should choose Roadrunner Auto Service & Towing for all your automotive needs. Here are a few:
- 24/7 Emergency Roadside Assistance: We're available 24 hours a day, 7 days a week to help you in your time of need.
- Experienced Team: Our team of experts has years of experience in providing top-notch services to clients in Modesto, CA.
- Affordable Prices: We offer competitive prices for all our services, ensuring that you get the best value for your money.
Racial Slurs and Unprofessionalism
Several reviewers had terrible experiences with Roadrunner Auto Service and Towing, citing racial slurs and unprofessional behavior from employees, particularly Kevin. One reviewer mentioned being yelled at and called racial slurs, while another reviewer was locked out and had their belongings held hostage for over an hour.
Poor Customer Service
Multiple reviewers experienced poor customer service, including long wait times, no response to calls, and unhelpful employees. Some reviewers were left waiting for hours without any assistance, and others were promised calls that never came.
Positive Experiences
On the other hand, many reviewers had positive experiences with Roadrunner Auto Service and Towing. They praised the company for their prompt response times, friendly drivers, and reasonable prices. Several reviewers mentioned specific drivers, such as Hal, Keith, and Frank, who went above and beyond to provide excellent service.
Issues with Towing
Some reviewers experienced issues with towing, including damage to their vehicles and unprofessional behavior from drivers. One reviewer mentioned that the company is not suitable for lowered cars.
Mixed Reviews
Overall, the reviews for Roadrunner Auto Service and Towing are mixed. While some reviewers had positive experiences, others had terrible experiences with racial slurs, poor customer service, and unprofessionalism.
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