We don't do good, we do great!
Our Story and Mission
At Shige's Premier Auto Service, we pride ourselves on a legacy of trust, integrity, and commitment to excellence in automotive service and repair. Since 1978, our family-owned and operated business has been dedicated to providing top-notch service to the South Bay Area. Our mission is to provide an extraordinary yet unique automotive service experience for our clients by guaranteeing the highest trained technicians, the most innovative technology, and world-class customer service.
Our Core Values
Our core values are built upon a foundation of honesty, integrity, and transparency. We believe in focusing on our customers, employees, and community, ensuring that everyone who interacts with us feels valued and respected. Our values are:
- Honesty: We always strive to be transparent in our interactions with our customers, employees, and partners.
- Respect: We believe in treating everyone with dignity and respect, regardless of their background or situation.
- Transparency: We believe in being open and truthful in our communication, ensuring that our customers are informed and understand the services we provide.
- Education: We are committed to ongoing education and training for our employees, ensuring that we stay up-to-date with the latest technologies and techniques.
- Action: We believe in taking swift and effective action to resolve issues and improve our service.
- Relationships: We value the relationships we build with our customers, employees, and partners, believing that strong relationships lead to trust and loyalty.
- Culture: We strive to create a positive and thriving environment for our employees, customers, and partners.
Our Services
At Shige's Premier Auto Service, we offer a wide range of automotive services, including:
- Auto Repair: We provide expert repair services for a variety of makes and models, including A/C repair, front end shocks and struts, brakes, ball joints, radiators, water pumps, and more.
- Tires and Wheels: We offer tire balancing, installation, repair, rotation, and wheel alignment services for most tire models and wheel sizes.
- Oil Changes: We provide oil change services using synthetic, conventional, and high-mileage oils.
Our Guarantees
We stand behind our work, offering a 3-year, unlimited-mile warranty on parts and labor.
What Our Customers Say
Our customers rave about our services, saying:
- "I had an amazing first experience with Shige's! They dropped me off at work and picked me up when the work was done. Their service was impeccable and I felt like I was being treated like family."
- "I came here after my mom said her friend had been going there for over 20+ years and great Yelp reviews. Shige's is the best place for Japanese car repairs by far."
- "Hands down the best auto service around LA. John and crew not only know their way around a vehicle, but they have top-notch customer service."
Contact Us
If you're in the South Bay Area, book an appointment at Shige's Premier Auto Service for a free courtesy inspection. We'll help you stay safe while you're on the go!
Overall Impression
The reviews are overwhelmingly positive, with all 11 reviewers giving 5-star ratings. The customers are extremely satisfied with the service, quality of work, and communication at Shige's Premier Auto Service.
Service Quality and Communication
The reviewers praise the shop's attention to detail, thorough inspections, and transparent communication. They appreciate the detailed explanations of the repairs and the provision of photos. The staff, particularly Andrew, John, and Anais, are commended for their professionalism, honesty, and courtesy.
Customer Service
The customers are delighted with the exceptional customer service, stating that the staff go above and beyond to ensure their satisfaction. They appreciate the clean and welcoming waiting area and the willingness of the staff to help even when no appointment is made.
Trust and Loyalty
Many reviewers have been using Shige's Premier Auto Service for years, citing their trust in the shop's work and their loyalty to the business. They recommend the shop to others, stating that it's the best place to service Japanese import cars.
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